[JIRA] (JENKINS-59090) Micro Focus UFT Jenkins plugin is marking build status as "FAILURE" even when builds are passing

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sandeepyadav2912@gmail.com (JIRA)

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Aug 26, 2019, 2:45:04 PM8/26/19
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Sandeep Yadav created an issue
 
Jenkins / Bug JENKINS-59090
Micro Focus UFT Jenkins plugin is marking build status as "FAILURE" even when builds are passing
Issue Type: Bug Bug
Assignee: Maria Narcisa Galan
Attachments: PeopleSoft_Test_Jenkins_Build_285.txt
Components: hp-application-automation-tools-plugin
Created: 2019-08-26 18:44
Labels: UFT MicroFocus ALM HPAutomationToolsPlugin hpuft
Priority: Critical Critical
Reporter: Sandeep Yadav

We are executing the UFT scripts from ALM using the Micro Focus Jenkins plugin and this plugin is marking the build as FAILURE even when the scripts are all passed in ALM. There is no pattern to this and we are consistently seeing this. Please see the attached log

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marianarcisa.galan@microfocus.com (JIRA)

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Aug 27, 2019, 4:21:03 AM8/27/19
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li.lu2@hpe.com (JIRA)

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Aug 28, 2019, 10:34:02 PM8/28/19
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li.lu2@hpe.com (JIRA)

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Aug 28, 2019, 10:35:04 PM8/28/19
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li.lu2@hpe.com (JIRA)

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Aug 28, 2019, 10:36:01 PM8/28/19
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marianarcisa.galan@microfocus.com (JIRA)

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Aug 29, 2019, 3:58:03 AM8/29/19
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joshua.yates@orasi.com (JIRA)

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Aug 30, 2019, 10:14:04 AM8/30/19
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joshua.yates@orasi.com (JIRA)

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Aug 30, 2019, 10:15:02 AM8/30/19
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Joshua Yates commented on Bug JENKINS-59090
 
Re: Micro Focus UFT Jenkins plugin is marking build status as "FAILURE" even when builds are passing

Anda Sorina Laakso  Can we get an update on this? this functionality is critical for the customer and the tool incorrectly marking builds as failures is a big issue.  Let us know if you need anything additional such as logs etc.

anda-sorina.laakso@microfocus.com (JIRA)

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Sep 19, 2019, 3:56:04 AM9/19/19
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Being a complex test maybe it needs more time to finish running. Remove the timeout setup and run the test again.
Let me know the result.

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sandeepyadav2912@gmail.com (JIRA)

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Sep 19, 2019, 9:30:02 AM9/19/19
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Our other jobs have similar time outs and this happens only when a particular build encounters a failure. From this instance onwards, all future builds are marked as failed.

anda-sorina.laakso@microfocus.com (JIRA)

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Sep 27, 2019, 3:45:04 AM9/27/19
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But can you remove the timeout and just for testing purposes try to run the test again? Thanks.

sandeepyadav2912@gmail.com (JIRA)

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Sep 27, 2019, 9:27:02 AM9/27/19
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Yes Anda Sorina Laakso we did try by taking the timeout after the last suggestion. That did not resolve it.

sandeepyadav2912@gmail.com (JIRA)

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Nov 27, 2019, 9:02:03 AM11/27/19
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This is a blocker and still no progress on this. Please provide an update

joshua.yates@orasi.com (JIRA)

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Jan 6, 2020, 10:19:04 AM1/6/20
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anda-sorina.laakso@microfocus.com (JIRA)

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Mar 17, 2020, 6:21:02 AM3/17/20
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What version of the plugin are you using? Did you try to udpate the plugin for the latest version?
Do you have any timeout set on the job configuration page?

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sandeepyadav2912@gmail.com (JIRA)

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Mar 17, 2020, 9:12:03 AM3/17/20
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We tried taking the timeout and that didnt work. Currently we have the timeout set to 45000. We are on 5.5 and upgrading to 5.6 and 5.7 gave lots of other errors and known issues hence we had to roll back to 5.5

anda-sorina.laakso@microfocus.com (JIRA)

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Mar 17, 2020, 9:24:03 AM3/17/20
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I meant to remove the timeout completely. And second thing is that current version is 6.1.3. So you should update to that one, because there have been quite a lot of changes since 5.7.

anda-sorina.laakso@microfocus.com (JIRA)

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Mar 17, 2020, 9:25:06 AM3/17/20
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Anda Sorina Laakso edited a comment on Bug JENKINS-59090
I meant to Please remove the timeout completely. And second thing is that current version is 6.1.3. So you should update to that one, because there have been quite a lot of changes since 5.7.

sandeepyadav2912@gmail.com (JIRA)

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Mar 17, 2020, 10:19:02 AM3/17/20
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anda-sorina.laakso@microfocus.com (JIRA)

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Mar 17, 2020, 10:27:02 AM3/17/20
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So current version is 6.1, available here: http://repo.jenkins-ci.org/releases/org/jenkins-ci/plugins/hp-application-automation-tools-plugin/6.1/hp-application-automation-tools-plugin-6.1.hpi

6.1.3 is still beta version.

Or you can try to go to Jenkins-> Manage plugins and when looking for our plugin you will find the latest version all the time.

anda-sorina.laakso@microfocus.com (JIRA)

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Mar 23, 2020, 8:15:03 AM3/23/20
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Did you manage to update the plugin? What is the status of this ticket?

sandeepyadav2912@gmail.com (JIRA)

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Mar 23, 2020, 5:38:03 PM3/23/20
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We have scheduled to upgrade the plugin on lower environment before moving in PROD, as the last plugin 5.7 gave a ton of issues and caused 2-3 weeks of work loss for our organization.

anda-sorina.laakso@microfocus.com (JIRA)

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Mar 24, 2020, 5:31:02 AM3/24/20
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Will you please let me know if the tests runs are working after the upgrade of the plugin? We have a defect opened and I would like to close it soon.

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