[JIRA] (JENKINS-58822) Failed to send out e-mail

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ahmadubaidillah5@gmail.com (JIRA)

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Aug 6, 2019, 3:45:03 AM8/6/19
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Ahmad Ubaidillah created an issue
 
Jenkins / Bug JENKINS-58822
Failed to send out e-mail
Issue Type: Bug Bug
Assignee: Alex Earl
Attachments: Screenshot 2019-08-06 at 11.09.52 AM.png
Components: email-ext-plugin
Created: 2019-08-06 07:44
Environment: Mac - Mojave (10.14.5)
Priority: Minor Minor
Reporter: Ahmad Ubaidillah

I have installed Jenkins-lts via homebrew when I want to test my email setup (I am using Gmail Account), it always gives me an error message.

P.S: I have turned on less secure app access.

Failed to send out e-mail

com.sun.mail.smtp.SMTPSendFailedException: 530-5.5.1 Authentication Required. Learn more at
530 5.5.1  https://support.google.com/mail/?p=WantAuthError 22sm11722366pgl.0 - gsmtp

at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2057)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1580)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1097)
at javax.mail.Transport.send0(Transport.java:195)
at javax.mail.Transport.send(Transport.java:124)
at hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:613)
at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)
at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)
at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:77)
at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)
at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)
at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676)
at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1623)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:99)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:135)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:502)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
at java.lang.Thread.run(Thread.java:748)

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slide.o.mix@gmail.com (JIRA)

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Aug 6, 2019, 11:20:02 AM8/6/19
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Alex Earl commented on Bug JENKINS-58822
 
Re: Failed to send out e-mail

Did you follow the instructions and go to https://support.google.com/mail/?p=WantAuthError? In order to use SMTP with google, you have to do something things with your account.

ahmadubaidillah5@gmail.com (JIRA)

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Aug 7, 2019, 12:00:02 AM8/7/19
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Hi Alex Earl I have followed instruction.
this my setting on Gmail security setting https://www.loom.com/share/22e04823e3e349c18368a743b3363995.
and this my setting on Jenkins https://www.loom.com/share/1cae4ae80b0249a6a77ac048b92d5705

ahmadubaidillah5@gmail.com (JIRA)

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Aug 7, 2019, 12:03:02 AM8/7/19
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Ahmad Ubaidillah edited a comment on Bug JENKINS-58822
Hi [~slide_o_mix] I have followed instruction.



before I used Jenkins.war which I always run through the terminal, everything went fine until then I decided to delete Jenkins.war on my laptop, and finally, I install it via homebrew.
and this problem ensued

slide.o.mix@gmail.com (JIRA)

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Aug 7, 2019, 12:45:02 AM8/7/19
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You have the wrong component anyway, you are using the Mailer plugin. hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:613)

slide.o.mix@gmail.com (JIRA)

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Aug 7, 2019, 12:45:02 AM8/7/19
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Alex Earl updated an issue
 
Change By: Alex Earl
Component/s: mailer-plugin
Component/s: email-ext-plugin

slide.o.mix@gmail.com (JIRA)

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Aug 7, 2019, 12:45:03 AM8/7/19
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Alex Earl assigned an issue to Adrien Lecharpentier
Change By: Alex Earl
Assignee: Alex Earl Adrien Lecharpentier

slide.o.mix@gmail.com (JIRA)

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Aug 7, 2019, 12:46:02 AM8/7/19
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Re: Failed to send out e-mail

I don't think this is a Mailer issue either though, I think it's a configuration issue.

ahmadubaidillah5@gmail.com (JIRA)

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Aug 7, 2019, 1:04:01 AM8/7/19
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Hi Alex Earl so what would you suggest for me so that this error does not occur?
I am still new use jenkins

slide.o.mix@gmail.com (JIRA)

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Aug 7, 2019, 8:48:03 AM8/7/19
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You need to determine why the authentication is failing. As I mentioned before, did you check the webpage that Google's mail server is sending in the exception?

slide.o.mix@gmail.com (JIRA)

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Aug 7, 2019, 8:56:02 AM8/7/19
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tommy@sparber.net (JIRA)

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Sep 3, 2019, 3:34:03 AM9/3/19
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If everything is configured correctly, and you are using the Mailer-Plugin version >=1.24 you a probaly affected by JENKINS-58768.
The bug described there, only affects the send test email function, but task notifications should be sent successfully.

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