[JIRA] (JENKINS-57954) jiraTransitionIssue doesn't transition "sub-tickets"

tizzi.wizzi@live.fr (JIRA)

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Jun 11, 2019, 5:36:02 AM6/11/19

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Benzo Angel created an issue

Jenkins /

JENKINS-57954

jiraTransitionIssue doesn't transition "sub-tickets"

Issue Type:	Bug
Assignee:	Naresh Rayapati
Components:	jira-steps-plugin
Created:	2019-06-11 09:35
Environment:	Jenkins ver. 2.150.1
Priority:	Critical
Reporter:	Benzo Angel

Jira Steps couldn't transition sub-tickets:

[Pipeline] jiraTransitionIssue*14:12:24* JIRA: Site - CompanySite - Transition issue with idOrKey: XXX-420*14:12:26* Error Code: 404*14:12:26* Error Message: {"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}[Pipeline] echo*14:12:26* hudson.AbortException: {"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}

NB: The sub-ticket exists. i could transition normal tickets without a problem.
I used "curl" instead to make it working.

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tizzi.wizzi@live.fr (JIRA)

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Jun 11, 2019, 5:37:02 AM6/11/19

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Benzo Angel updated an issue

Jenkins /

JENKINS-57954

jiraTransitionIssue doesn't transition "sub-tickets"

Change By:	Benzo Angel

Jira Steps couldn't transition sub-tickets:

[Pipeline] jiraTransitionIssue*14:12:24* JIRA: Site - CompanySite - Transition issue with idOrKey: XXX-420*14:12:26* Error Code: 404*14:12:26* Error Message: \ {"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}[Pipeline] echo*14:12:26* hudson.AbortException: \

{"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}

NB: {color:# FF0000 ff0000 }The sub-ticket exists. i could transition normal tickets without a problem any problems .{color}

I used "curl" instead to make it working.

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naresh.rayapati@gmail.com (JIRA)

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Jun 16, 2019, 10:18:03 AM6/16/19

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Naresh Rayapati commented on

JENKINS-57954

Re: jiraTransitionIssue doesn't transition "sub-tickets"

 
                                                                // Issue does not exist or you do not have permission to see it

this error message is from JIRA itself, make sure you have the proper input while calling this step, the plugin is just a wrapper on top of api so there isn't anything that we can do in here.