[JIRA] (JENKINS-57899) Jira site configuration lost after a restart

Jira site configuration lost after a restart

Change By:	Daniel Beland
Summary:	Jira site configuration lost after a reboot restart

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dcendents@gmail.com (JIRA)

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Jul 24, 2019, 2:31:03 PM7/24/19

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Daniel Beland commented on

yes, everything is persisted in a docker volume, this is the only plugin configuration I have problems with.

Now that I've updated the plugin (by mistake) to 3.0.8, I saw my Jira configuration was duplicated, I tried to delete the extra one but it won't go away (I can see the config file on disk still has 2 entries).

ch.fetzer@gmx.net (JIRA)

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Jul 25, 2019, 9:11:02 AM7/25/19

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Christoph Fetzer commented on

I can confirm missing updates of the config file.

What my problems looked like:

I had to change the configuration of the Jira server (moved to a new host). My first experience of the fault was, in some magic way the setting changed back to the old one. I tried to manually correct the setting in the config file, which was the place were I found the old settings. Since that, the settings entirely disappeared (but still lived in the config file).

I can still not confirm the time points when the settings changed back: I intentionally restarted jenjkins several times due to jenkins - and/or plugin updates and I can't remember a correlation between those restarts and broken Jira settings.

Unfortunately this is a production system. Therefore I reverted the plugin back to 3.0.6 and can't play around with it to find out more relations.

rob@mythpack.net (JIRA)

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Jul 26, 2019, 11:29:02 AM7/26/19

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Rob Brunelle commented on

I'm also having this issue, but I'm new to this plugin and don't have any previous xml config changes. Can someone provide a sample? I've tried the following, but it doesn't persist to the system config after restarting Jenkins.

 
                                                                <?xml version='1.1' encoding='UTF-8'?>
<hudson.plugins.jira.JiraGlobalConfiguration plugin="ji...@3.0.7">
  <sites class="hudson.util.PersistedList" credentialsId="Jenkins.JOB" url="https://jira.mydomain:8444/" />
</hudson.plugins.jira.JiraGlobalConfiguration>

ch.fetzer@gmx.net (JIRA)

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Jul 26, 2019, 11:48:04 AM7/26/19

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Christoph Fetzer commented on

For me:

<?xml version='1.1' encoding='UTF-8'?>
<hudson.plugins.jira.JiraGlobalConfiguration plugin="ji...@3.0.7">
  <sites class="hudson.util.PersistedList"

>   
    <hudson.plugins.jira.JiraSite>
      <url>http://myJira:8080/</url>
      <alternativeUrl>myJira:8080/</alternativeUrl>
      <useHTTPAuth>false</useHTTPAuth>
      <credentialsId>BuildUser</credentialsId>
      <supportsWikiStyleComment>false</supportsWikiStyleComment>
      <recordScmChanges>true</recordScmChanges>
      <disableChangelogAnnotations>false</disableChangelogAnnotations>
      <userPattern>(JOB+-[1-9][0-9]*)([^.]|\.[^0-9]|\.$|$)</userPattern>
      <updateJiraIssueForAllStatus>false</updateJiraIssueForAllStatus>
      <timeout>10</timeout>
      <readTimeout>30</readTimeout>
      <threadExecutorNumber>10</threadExecutorNumber>
      <appendChangeTimestamp>true</appendChangeTimestamp>
      <ioThreadCount>2</ioThreadCount>
    </hudson.plugins.jira.JiraSite>
  </sites>
</hudson.plugins.jira.JiraGlobalConfiguration>
 
                                                            

But as noted: the workaround did not work for me.

rob@mythpack.net (JIRA)

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Jul 26, 2019, 2:59:02 PM7/26/19

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Rob Brunelle commented on

Thank you! It loaded fine for me after fixing the alternativeUrl value. I didn't even customize it yet.

aytuncbeken.ab@gmail.com (JIRA)

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Aug 5, 2019, 4:26:02 AM8/5/19

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Aytunc BEKEN commented on

Having the same problem. Configuration of the plugin do not persist after restarts.

aytuncbeken.ab@gmail.com (JIRA)

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Aug 5, 2019, 4:53:02 AM8/5/19

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Aytunc BEKEN edited a comment on