[JIRA] (JENKINS-56864) "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

[milagros.s.manalo@accenture.com (JIRA)]

Milagros Manalo created an issue

Jenkins / JENKINS-56864 "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM Issue Type: Bug Assignee: Daniel Gront Attachments: ALM run UFT test on Jenkins slave.jpg Components: hp-application-automation-tools-plugin Created: 2019-04-03 11:59 Environment: Jenkins ver 2.7.4 Micro Focus Application Automation Tools plugin 5.7.1-beta Micro Focus 12.53 Micro Focus UFT 14.5 Labels: UFT ALM Priority: Major Reporter: Milagros Manalo "No certificate available" popup is displayed on slave machine when we build job for executing functional tests from Micro Focus ALM. I tried clicking "OK" button and job failed. I tried clicking "Cancel" button and job failed. I also tried not to confirm the popup, job failed because timeout was reached. Below is the failed message in console output. Kindly advise! Thanks! Id: 195, Execution status: Running Id: 195, Execution status: Unknown, Message: Unable to connect the testing tool to the requested ALM/QC server. Add Comment

This message was sent by Atlassian Jira (v7.11.2#711002-sha1:fdc329d)

[daniel.gront@microfocus.com (JIRA)]

Daniel Gront assigned an issue to Anda Sorina Laakso

Jenkins / JENKINS-56864 "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Change By: Daniel Gront Assignee: Daniel Gront Anda Sorina Laakso

Add Comment

[daniel.gront@microfocus.com (JIRA)]

Daniel Gront updated an issue

Jenkins / JENKINS-56864 "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Change By: Daniel Gront Priority: Major Critical

Add Comment

[anda-sorina.laakso@microfocus.com (JIRA)]

Anda Sorina Laakso commented on JENKINS-56864

Re: "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM The error message you get to me seems to be from ALM. As I see from the description you are using version 12.53 of ALM. Have you considered upgrading it? Can you provide me also with the console logs you get when running the tests? Thank you.

Add Comment

[anda-sorina.laakso@microfocus.com (JIRA)]

Anda Sorina Laakso started work on JENKINS-56864

Change By: Anda Sorina Laakso Status: Open In Progress

Add Comment

[anda-sorina.laakso@microfocus.com (JIRA)]

[milagros.s.manalo@accenture.com (JIRA)]

Milagros Manalo updated an issue

Jenkins / JENKINS-56864

"No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Change By: Milagros Manalo Attachment: Console Output.txt

Add Comment

[milagros.s.manalo@accenture.com (JIRA)]

Milagros Manalo updated an issue

Jenkins / JENKINS-56864 "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Change By: Milagros Manalo Attachment: props29032019142627075.txt

Add Comment

[milagros.s.manalo@accenture.com (JIRA)]

Milagros Manalo commented on JENKINS-56864

Re: "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM We have plan to upgrade ALM to 12.6 by next year due to an application dependency. I attached props* file and console output file.  I followed all prerequisites before I manually trigger job. Please let me know should you need more details. Thanks! props29032019142627075.txt

Add Comment

[anda-sorina.laakso@microfocus.com (JIRA)]

Anda Sorina Laakso commented on JENKINS-56864

Re: "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Do the following: Open IE as administrator (right-click IE > Run as Administrator) and navigated to ALM Tools. From the ALM Tools page, select "HP ALM Connectivity" and download/run on the affected client machine. You should receive an "Installation Successful" message. From the ALM Tools page select "HP ALM Client Registration" and "Register HP ALM." Click on "Register HP ALM" to register the ALM client. Log into your ALM Client to make sure that works. After registering ALM rerun the tests.

Add Comment

[milagros.s.manalo@accenture.com (JIRA)]

Milagros Manalo updated an issue

Jenkins / JENKINS-56864

"No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Change By: Milagros Manalo Attachment: props29032019142627075.txt

Add Comment

[milagros.s.manalo@accenture.com (JIRA)]

Milagros Manalo commented on JENKINS-56864

Re: "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM We updated ALM server in plugin from https://<ALM IP>/qcbin to https://<ALM URL>/qcbin. As per MicroFocus support team, the scripts works with the IP address but that causes issues when using HTTPS since the certificate uses the hostname. Issue is resolved. Thank you for looking into this issue.

Add Comment

[anda-sorina.laakso@microfocus.com (JIRA)]

Anda Sorina Laakso updated JENKINS-56864

Jenkins / JENKINS-56864

"No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Change By: Anda Sorina Laakso

Status: In Progress Fixed but Unreleased Resolution: Fixed

Add Comment

[paul-adrian.tofan@microfocus.com (JIRA)]

Paul-Adrian Tofan updated JENKINS-56864

Jenkins / JENKINS-56864 "No certificate available" pop up is displayed when executing functional tests from Micro Focus ALM

Change By: Paul-Adrian Tofan Status: Fixed but Unreleased Resolved

Add Comment

This message was sent by Atlassian Jira (v7.13.6#713006-sha1:cc4451f)