[JIRA] (JENKINS-56662) BlueOcean fails to complete loading

BlueOcean fails to complete loading

Issue Type:	Bug
Assignee:	Unassigned
Attachments:	blueocean_stuck_20190321.log
Components:	blueocean-plugin
Created:	2019-03-21 11:55
Environment:	Jenkins 2.168 BlueOcean 1.14.0
Priority:	Minor
Reporter:	David Riemens

After starting Jenkins, and clicking the "Open Blue Ocean" the progress bar gets stuck at appr 85%. Submitted new bug here as requested by Gavin Mogan. The Java console shows a number of errors, eg:

"Error initializing Jenkins JavaScript bundle "blueocean-core-js" Error: Unexpected error executing startup module "../tstemp/js/bundleStartup.js": Error: Must call ExtensionStore.init"

Log is attached as blueocean_stuck_20190321.log

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gmogan@cloudbees.com (JIRA)

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Mar 21, 2019, 10:59:03 AM3/21/19

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Gavin Mogan commented on

Awesome. New bug makes this easier to monitor because there's not so many other logs/attachments/etc.

This is a really new one to me.

Since you are running modern jenkins and modern blueocean, I'm assuming you are running a modern browser too but what browser/version are you using?

gmogan@cloudbees.com (JIRA)

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Mar 21, 2019, 11:00:02 AM3/21/19

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Gavin Mogan assigned an issue to Gavin Mogan

Jenkins /

BlueOcean fails to complete loading

Change By:	Gavin Mogan
Assignee:	Gavin Mogan

gmogan@cloudbees.com (JIRA)

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Mar 21, 2019, 11:00:02 AM3/21/19

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Gavin Mogan commented on

Ah i see in the other issue:

I have tried using 3 browsers with identical result.

So unlikely browser related. Okay, it'll be tricky to reproduce so i can't promise anything, but we'll see what we can do

david@famriemens.nl (JIRA)

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Mar 21, 2019, 11:24:02 AM3/21/19

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David Riemens commented on

just for completeness sake: I am running on Windows7-PRO, normally using

Firefox 65.0.2 (64bit)

and have also tried on:

Internet Explorer 11.0.9600.19301

Chrome version 72.0.3626.121 (Official Build) (64-bit)

gmogan@cloudbees.com (JIRA)

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Mar 21, 2019, 5:58:04 PM3/21/19

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Gavin Mogan commented on

is this related to JENKINS-56329? Do you have any red error lines in your network tab?

david@famriemens.nl (JIRA)

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Mar 22, 2019, 7:46:02 AM3/22/19

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David Riemens commented on

afaict there is no relation to JENKINS-56329. I have no errors in the network tab.
I am accessing this Jenkins via "http://localhost:9090/blue/organizations/jenkins/" and see no network traffic beyond that.

mray271@gmail.com (JIRA)

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Jul 8, 2019, 10:40:03 AM7/8/19

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m ray commented on

I still see the hanging issue in Jenkins ver 2.176.1-1.1 and Blue Ocean plugin v 1.17.0.

I'm using the redhat-stable repos and installed jenkins via dnf.

jenkins@gavinmogan.com (JIRA)

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Jul 8, 2019, 11:56:02 AM7/8/19

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Gavin Mogan commented on

"it doesn't work" is always frustrating from the other side. especially with no logs or anything.

In the past when blueocean doesn't load up, its because its missing a depending module. Like for example, blueocean-web might be installed, but not blueocean-config. This is usually caused by the "Blueocean" meta package not being installed.

Are there any blueocean plugins not installed?

mray271@gmail.com (JIRA)

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Jul 9, 2019, 3:48:02 AM7/9/19

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m ray commented on