[JIRA] (JENKINS-51090) Emails no longer sent to developers on build failure

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michaeldkfowler@gmail.com (JIRA)

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May 2, 2018, 3:31:02 PM5/2/18
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Michael Fowler created an issue
 
Jenkins / Bug JENKINS-51090
Emails no longer sent to developers on build failure
Issue Type: Bug Bug
Assignee: David van Laatum
Attachments: image-2018-05-02-15-28-53-400.png, image-2018-05-02-15-29-47-973.png
Components: email-ext-plugin, git-plugin
Created: 2018-05-02 19:30
Priority: Critical Critical
Reporter: Michael Fowler

After updating both the git and email-ext plugins, a project that had been working for years no longer sends emails to developers on a build failure.

Email was triggered for: Failure - Any
Sending email for trigger: Failure - Any
An attempt to send an e-mail to empty list of recipients, ignored.

A simplified configuration to recreate the issue is shown below:

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michaeldkfowler@gmail.com (JIRA)

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May 2, 2018, 3:35:02 PM5/2/18
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Michael Fowler updated an issue
Change By: Michael Fowler
Attachment: image-2018-05-02-15-34-10-012.png

michaeldkfowler@gmail.com (JIRA)

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May 2, 2018, 3:35:02 PM5/2/18
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Michael Fowler updated an issue
After updating both the git and email-ext plugins, a project that had been working for years no longer sends emails to developers on a build failure.
{code:java}

Email was triggered for: Failure - Any
Sending email for trigger: Failure - Any
An attempt to send an e-mail to empty list of recipients, ignored.
{code}

A simplified configuration to recreate the issue is shown below:

!image-2018-05-02-15-28-53-400.png!

!image-2018-05-02-15-29-47-973.png!


!image-2018-05-02-15-34-10-012.png!

david@vanlaatum.id.au (JIRA)

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May 3, 2018, 11:19:02 PM5/3/18
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David van Laatum commented on Bug JENKINS-51090
 
Re: Emails no longer sent to developers on build failure

As far as I know nothing has changed recently that would affect this. Can you turn on debugging in global email-ext settings and post the build output of a failure

mark.earl.waite@gmail.com (JIRA)

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Jul 18, 2018, 8:36:01 AM7/18/18
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Mark Waite updated an issue
 
Change By: Mark Waite
Component/s: git-plugin
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r.fuereder@xortex.com (JIRA)

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Jul 26, 2018, 5:02:02 AM7/26/18
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Reinhold Füreder commented on Bug JENKINS-51090
 
Re: Emails no longer sent to developers on build failure

Just a naive thought/guess:

Is it still not working, or was it "just" this specific build having the problem? If it is the latter, can you check if the "changes" of this specific build may have been empty? If so, then there are no known developers or culprits and thus the log output and not sending any email would be "OK" or at least just a side effect of another problem.

(I stumbled over something like this, when playing around with a sandbox pipeline where I temporarily removed even the SVN checkout step for a test build via pipeline replay; and in the first normal build – i.e. with SVN checkout step again – after this test build, the "changes" were not calculated/shown correctly or IIRC just missing.)

r.fuereder@xortex.com (JIRA)

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Mar 21, 2019, 5:37:06 AM3/21/19
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David van Laatum I just stumbled over this unresolved issue here: due to the lack of response of Michael Fowler and/or unlikelihood of this being really a bug and not just caused by possible explanations from my aforementioned comments, I suggest to resolve this issue with something like "Cannot reproduce" or so?

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DuAell@gmail.com (JIRA)

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Mar 21, 2019, 7:49:03 AM3/21/19
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Possibly linked to this : https://issues.jenkins-ci.org/browse/JENKINS-54940 where BrokenBuildSuspects and Culprits returns an empty list. 

 

r.fuereder@xortex.com (JIRA)

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Mar 21, 2019, 8:18:02 AM3/21/19
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Emmanuel Ruhnau Thanks for the comment/link: actually in my little (reproducer) project it looks like "BrokenBuildSuspects" is really empty/broken, but "Culprits" is non-empty/correct.

And in the example above "culprits" are used => nonetheless resolve this issue with "cannot reproduce"?

slide.o.mix@gmail.com (JIRA)

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Jul 17, 2019, 12:44:03 PM7/17/19
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Please enable debug mode in the global config and post the build log (redacted).

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