[JIRA] (JENKINS-48525) Perforce plugin doesn't sync

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kwirth@perforce.com (JIRA)

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Feb 16, 2018, 7:13:03 AM2/16/18
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Karl Wirth closed an issue as Not A Defect
 
Jenkins / Bug JENKINS-48525
Perforce plugin doesn't sync
Change By: Karl Wirth
Status: Open Closed
Resolution: Not A Defect
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kwirth@perforce.com (JIRA)

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Feb 16, 2018, 7:14:02 AM2/16/18
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Karl Wirth updated an issue
Change By: Karl Wirth
Labels: P4_SUPPORT checkout

uzytkownik2@gmail.com (JIRA)

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Mar 23, 2018, 6:41:03 PM3/23/18
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Maciej Piechotka commented on Bug JENKINS-48525
 
Re: Perforce plugin doesn't sync
  • I started reproducing it with non-parallel sync
  • How is this 'Not a defect'?

uzytkownik2@gmail.com (JIRA)

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Mar 23, 2018, 6:45:03 PM3/23/18
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Maciej Piechotka reopened an issue
 
Change By: Maciej Piechotka
Resolution: Not A Defect
Status: Closed Reopened

uzytkownik2@gmail.com (JIRA)

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Mar 23, 2018, 6:45:03 PM3/23/18
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Maciej Piechotka edited a comment on Bug JENKINS-48525
 
Re: Perforce plugin doesn't sync
* I started reproducing it with non-parallel sync
* How is this 'Not a defect'?
I'm assuming it was closed by accident as no comment was made and reopen

rilott@ea.com (JIRA)

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Jun 5, 2018, 12:36:02 PM6/5/18
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We have recently been hit quite badly by this issue. Using William's work around seems to have fixed it for us. Any chance this is going to be looked at soon?

tsackett@adobe.com (JIRA)

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Aug 29, 2018, 9:55:01 PM8/29/18
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I'm running into this problem with parallel sync. The log output shows the files being added, but the workspace on the build machine is empty. The sync succeeds if I disable parallel syncing. However, we really need parallel sync to work.

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williambrode@gmail.com (JIRA)

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Aug 31, 2018, 12:46:02 AM8/31/18
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Tom Sackett - I think we found that the issue was partially related to proxy or edge servers and how they were set up with regards to parallel syncing.  So you could look at your p4 server configuration to get it to work properly.  Perhaps you could reply here if you figure out the steps that work for you.

dwhitfield@perforce.com (JIRA)

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Sep 24, 2018, 3:27:01 PM9/24/18
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What versions of P4Jenkins is everybody here running? Some versions of P4Java do not support parallel sync, so that's possibly an issue for some of you.

phil.mcardle@epicgames.com (JIRA)

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Sep 25, 2018, 6:51:11 AM9/25/18
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I was reproducing the parallel sync issue on p4-plugin 1.8.12

kwirth@perforce.com (JIRA)

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Sep 26, 2018, 11:18:06 AM9/26/18
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Karl Wirth assigned an issue to Doug Whitfield
 
Change By: Karl Wirth
Assignee: Doug Whitfield

aenglish@sumo-digital.com (JIRA)

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Sep 28, 2018, 11:29:04 AM9/28/18
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Arkady English commented on Bug JENKINS-48525
 
Re: Perforce plugin doesn't sync

I've found this with p4-plugin 1.8.15. and Jenkins version 2.143.

It happens with parallel sync on with default settings, on with William Brode's suggested settings, and off.

dwhitfield@perforce.com (JIRA)

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Sep 28, 2018, 11:38:03 AM9/28/18
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Arkady English do you have a ticket open with sup...@perforce.com? If not, please open one. I'd like to get a screenshot of your build triggers.

 

We have not been able to replicate this in house.

aenglish@sumo-digital.com (JIRA)

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Sep 28, 2018, 12:22:02 PM9/28/18
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jenkins.io@matthew-dews.com (JIRA)

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Nov 8, 2018, 10:38:03 AM11/8/18
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Also ran into this issue recently. William's workaround works for us at the moment. According to our admin the Perforce server has parallel sync on unless a client requests otherwise.

Windows 10 x86 (virtualized)
Jenkins Service runs as a local user
Job that that had failing p4 sync was run locally
1 macOS slave which we have observed no sync issues on
P4 Plugin 1.9.3
Jenkins 2.138.2
java.runtime.version 1.8.0_144-b01

daigno@gmail.com (JIRA)

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Jul 26, 2019, 12:09:03 PM7/26/19
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Still an issue, 

Jenkins 2.176.2

p4 plugin: 1.10.3

perforce server: Server version: P4D/LINUX26X86_64/2018.1/1673397 (2018/06/21)

simply changed the job to put false in the parallel sync and it worked

williambrode@gmail.com (JIRA)

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Jul 31, 2019, 12:34:04 PM7/31/19
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Doug Whitfield or Arkady English - what was the resolution of your issue?  We are seeing similar behavior so it could help us.

dwhitfield@perforce.com (JIRA)

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Jul 31, 2019, 1:05:02 PM7/31/19
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William Brode we did not get the logs in that particular case.

 

kroutley@ea.com (JIRA)

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Aug 28, 2019, 7:54:04 PM8/28/19
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One of our teammates is seeing this again, although their automation stack is on an older version of the p4 plugin and p4d, but based on the p4java release notes it should have sufficient parallel sync support. They hit the issue where sync would run and report success in automation, however the files were not actually sync'd, and it wasn't resolved until they explicitly set the sync configuration to have parallel sync enabled, but with threads, minimum files, and minimum bytes all set to 0.

Environment information:

Running Jenkins 2.164.2 with P4 Plugin 1.7.4 (uses p4java 2017.2.1535715) and SCM API Plugin 2.6.3.
Client VMs (Jenkins agents) are syncing from a P4D Commit server on 2017.2.1650199.
P4V is not installed on the client VMs
Client VMs are an assortment of Windows Server 2016 (8-core, 32GB RAM) and Mac Mojave (4-core, 16GB RAM) VMs

Let me know if you need any more information

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