[JIRA] (JENKINS-42567) si viewproject gets stuck (sometimes) while checking out Integrity project

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integrity_jenkins_plugin@ptc.com (JIRA)

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Mar 8, 2017, 4:52:02 AM3/8/17
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PTC ALM created an issue
 
Jenkins / Bug JENKINS-42567
si viewproject gets stuck (sometimes) while checking out Integrity project
Issue Type: Bug Bug
Assignee: PTC ALM
Components: integrity-plugin
Created: 2017/Mar/08 9:51 AM
Labels: integrity-plugin
Priority: Minor Minor
Reporter: PTC ALM

si viewproject gets stuck (sometimes) while checking out Integrity project. This is seen in conjunction with pipeline plugin (and also without). Investigation required to reproduce and provide a resolution for this.
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integrity_jenkins_plugin@ptc.com (JIRA)

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Mar 8, 2017, 4:58:01 AM3/8/17
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PTC ALM updated an issue
Change By: PTC ALM
Priority: Minor Major

alex.ruff@gkndriveline.com (JIRA)

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Mar 6, 2018, 3:47:03 AM3/6/18
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Alex Ruff reopened an issue
 

Hello PTC ALM Support,

in our setup PTC Plugin V2.1 and Jenkins 2.36 we face sporadic hang up of the Jenkins Master when a PTC Project is freshly checked out.

Unfortunatelly I dont have any logs of the situation as we have to restart the Jenkins Master Server and after the restart the logs are gone. As soon as we observe this error again (very sporadic) I will post a log of the situation.

Best regards

Alex
Change By: Alex Ruff
Resolution: Won't Fix
Status: Resolved Reopened

alex.ruff@gkndriveline.com (JIRA)

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Mar 6, 2018, 9:31:02 AM3/6/18
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Alex Ruff updated an issue
Change By: Alex Ruff
Attachment: PTCLogCheckoutFailedMod.txt

alex.ruff@gkndriveline.com (JIRA)

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Mar 12, 2018, 6:46:02 AM3/12/18
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Hello PTC ALM Support,

in our setup PTC Plugin V2.1 and Jenkins 2.36 we face sporadic hang up of the Jenkins Master when a PTC Project is freshly checked out.

Unfortunatelly I dont have any logs of the situation as we have to restart the Jenkins Master Server and after the restart the logs are gone. As soon as we observe this error again (very sporadic) I will post a log of the situation.
Edit: Posted log of Integrity PTC Plugin. ([#https://issues.jenkins-ci.org/secure/attachment/41739/PTCLogCheckoutFailedMod.txt])

 Best regards

Alex

alex.ruff@gkndriveline.com (JIRA)

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Mar 12, 2018, 6:47:02 AM3/12/18
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Alex Ruff edited a comment on Bug JENKINS-42567
Hello PTC ALM Support,

in our setup PTC Plugin V2.1 and Jenkins 2.36 we face sporadic hang up of the Jenkins Master when a PTC Project is freshly checked out.

Unfortunatelly I dont have any logs of the situation as we have to restart the Jenkins Master Server and after the restart the logs are gone. As soon as we observe this error again (very sporadic) I will post a log of the situation.

Edit: Posted log of Integrity PTC Plugin. ([ #https://issues.jenkins-ci.org/secure/attachment/41739/ ^ PTCLogCheckoutFailedMod.txt])  

Best regards

Alex

rajendra.nagula@trw.com (JIRA)

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Feb 23, 2020, 8:46:04 PM2/23/20
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RajendraPrasad Nagula updated an issue
 
Change By: RajendraPrasad Nagula
Priority: Major Critical
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rajendra.nagula@trw.com (JIRA)

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Feb 23, 2020, 8:49:03 PM2/23/20
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RajendraPrasad Nagula commented on Bug JENKINS-42567
 
Re: si viewproject gets stuck (sometimes) while checking out Integrity project

Hello PTC ALM support,

Do we have a solution for this, even I see the same issue with latest Jenkins (2.204.1)and PTC integrity plugins(2.3).

This is observed with remote client.

Definitely this will be critical, without checkout there is no point in having Jenkins.

 

Thanks,

RajendraPrasad.

rajendra.nagula@trw.com (JIRA)

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Feb 23, 2020, 10:55:03 PM2/23/20
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Hello PTC ALM support,

Do we have a solution for this, even I see the same issue with latest Jenkins (2.204.1)and PTC integrity plugins(2.3).

This is observed with remote client.

Definitely this will be critical, without checkout there is no point in having builds in through Jenkins. I really appreciate your support.

 

Thanks,

RajendraPrasad.

rajendra.nagula@trw.com (JIRA)

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Feb 23, 2020, 10:55:03 PM2/23/20
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Hello PTC ALM support,
Do we have a solution for this, even I see the same issue with latest Jenkins (2.204.1)and PTC integrity plugins(2.3).

This is observed with remote client.

Definitely this will be critical, without checkout there is no point in having builds in Jenkins.

 

Thanks,

RajendraPrasad.

rajendra.nagula@trw.com (JIRA)

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Feb 23, 2020, 11:42:03 PM2/23/20
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Hello PTC ALM support,

Do we have a solution for this, even I see the same issue with latest Jenkins (2.204.1)and PTC integrity plugins(2.3).

This is observed with remote client.

Definitely this will be critical, without checkout there is no point in having builds through Jenkins. I really appreciate your support.

 

Thanks,

RajendraPrasad.

rajendra.nagula@trw.com (JIRA)

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Feb 23, 2020, 11:52:02 PM2/23/20
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Hello PTC ALM support,

Do we have a solution for this, even I see the same issue with latest Jenkins (2.204.1)and PTC integrity plugins(2.3).

This is observed with remote client.
I have tried many times, but I was not successful, it is not going beyond the "Preparing to execute si viewproject". 

{color:#172b4d} Definitely this will be critical, I really appreciate your support. {color}

 
Thanks,
RajendraPrasad.
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