[JIRA] (JENKINS-41315) Jira Trigger not triggering jenkins build jobs

[jan.k.r.calma@accenture.com (JIRA)]

jan kryztoff calma created an issue

Jenkins / JENKINS-41315 Jira Trigger not triggering jenkins build jobs Issue Type: Bug Assignee: jan kryztoff calma Attachments: empty log.JPG Components: jira-trigger-plugin Created: 2017/Jan/23 10:23 AM Labels: plugin Priority: Blocker Reporter: jan kryztoff calma Hello, May I ask for your help in using the jira-trigger-plugin? We would like to use it to trigger jobs once there's an update in JIRA. I'm currently unable to make it work, I think because of the webhook not able to connect or send a post to our jenkins url. Did the below steps but still not getting any logs. Add new JIRA webhook (One time) Go to JIRA > Cog > System > Advanced > WebHooks (Requires admin permission) Create a new Webhook Set URL to: $ {Jenkins URL} /jira-trigger-webhook-receiver/ e.g. http://localhost:8080/jenkins/jira-trigger-webhook-receiver/ Set Events to: issue updated Do not check Exclude body as this plugin requires the JSON to operate Save! To troubleshoot: Enable Jenkins logging at FINE level for troubleshooting: com.ceilfors.jenkins.plugins.jiratrigger.webhook You should see "Received Webhook callback ..." log messages when Jenkins is receiving webhook events Add Comment

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[jan.k.r.calma@accenture.com (JIRA)]

jan kryztoff calma updated an issue

Jenkins / JENKINS-41315 Jira Trigger not triggering jenkins build jobs

Change By: jan kryztoff calma Attachment: Jira webhook .png

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[jan.k.r.calma@accenture.com (JIRA)]

jan kryztoff calma updated an issue

Jenkins / JENKINS-41315 Jira Trigger not triggering jenkins build jobs

Change By: jan kryztoff calma

Attachment: error when post.png

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[wisen@ceilfors.com (JIRA)]

Wisen Tanasa updated an issue

Jenkins / JENKINS-41315 Jira Trigger not triggering jenkins build jobs

Change By: Wisen Tanasa Attachment: authentication required.png

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[wisen@ceilfors.com (JIRA)]

Wisen Tanasa commented on JENKINS-41315

Re: Jira Trigger not triggering jenkins build jobs Apologies for the late response as I'm not getting any notification as this issue is not assigned to me. It seems like you have a reverse proxy (nginx) that requires an authentication. This might block JIRA webhook to Jenkins and it is not something that the plugin can handle, you might want to check JIRA webhook documentation.

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[wisen@ceilfors.com (JIRA)]

Wisen Tanasa closed an issue as Not A Defect

Jenkins / JENKINS-41315

Jira Trigger not triggering jenkins build jobs

Change By: Wisen Tanasa Status: Open Closed Assignee: jan kryztoff calma Wisen Tanasa Resolution: Not A Defect

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[sanoopraj.ps@in.verizon.com (JIRA)]

sanoop raj p s updated an issue

Jenkins / JENKINS-41315 Jira Trigger not triggering jenkins build jobs

Change By: sanoop raj p s Attachment: test.pcap

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[sanoopraj.ps@in.verizon.com (JIRA)]

sanoop raj p s commented on JENKINS-41315

Re: Jira Trigger not triggering jenkins build jobs Have you got it working? I am also not able to get this plugin working. Jenkins is sending 302 redirection error for Jira POST request! Any help? test.pcap Attached pcap

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[sanoopraj.ps@in.verizon.com (JIRA)]

sanoop raj p s commented on JENKINS-41315

Re: Jira Trigger not triggering jenkins build jobs

I got it working. Forward slash was missing in the Webhook URL

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[mrsharmabalram@gmail.com (JIRA)]

Balram Sharma commented on JENKINS-41315

Re: Jira Trigger not triggering jenkins build jobs

Hi sanoop raj p s I am also facing same issue. Could you please let us know 1) URL where you were able to repro this issue and 2) URL, How did you fix it?

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[sanoopraj.ps@in.verizon.com (JIRA)]

sanoop raj p s commented on JENKINS-41315

Re: Jira Trigger not triggering jenkins build jobs

Can you be more specific on what issue you are facing? I can share some of the debugging steps that I have used! Make sure Jenkins is running on port 80 or 443 As a first step, I would say take a packet capture on Jenkins (Port 80 or 443) and look for http/https traffic Please share the Jenkins response to the request. If you are getting 302 return code, there is some issue with the URL. In my case, Webhook URL configured in Jira had the problem. I got to give a '/' (forward slash) at the end of URL to get it working!

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