[JIRA] [core] (JENKINS-35229) Plugin manager Updates never completes

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alex@nederlof.com (JIRA)

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May 31, 2016, 3:30:05 AM5/31/16
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Alex Nederlof updated an issue
 
Jenkins / Bug JENKINS-35229
Plugin manager Updates never completes
Change By: Alex Nederlof
I noticed I did not get a whole lot of plugin updates lately. Turns out the update mechanism doesn't complete anymore. It says "Update information obtained: 3 mo 7 days ago". When I request new update information via "Check now " , the page never completes but hangs on https://jenkins.magnet.me/pluginManager/checkUpdates. 

The log just prints this , and then stops :
{code}
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecr
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecr
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecs
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecs
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin
{code}

Restarting Jenkins did not help. Is there anything else I should try?
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alex@nederlof.com (JIRA)

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May 31, 2016, 3:30:05 AM5/31/16
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Alex Nederlof created an issue
Issue Type: Bug Bug
Assignee: Unassigned
Components: core
Created: 2016/May/31 7:29 AM
Environment: Jenkins 2.6 and 2.7, on Ubuntu.
Labels: plugins
Priority: Major Major
Reporter: Alex Nederlof

I noticed I did not get a whole lot of plugin updates lately. Turns out the update mechanism doesn't complete anymore. It says "Update information obtained: 3 mo 7 days ago". When I request new update information via "Check now, the page never completes but hangs on https://jenkins.magnet.me/pluginManager/checkUpdates.

The log just prints this:

May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecr
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecr
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecs
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of amazon-ecs
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin
May 31, 2016 8:38:56 AM WARNING hudson.model.UpdateSite$Plugin getNeededDependencies
Could not find dependency aws-credentials of awseb-deployment-plugin

Restarting Jenkins did not help. Is there anything else I should try?

dbeck@cloudbees.com (JIRA)

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Jun 1, 2016, 12:21:01 PM6/1/16
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o.v.nenashev@gmail.com (JIRA)

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Jun 11, 2016, 10:31:01 PM6/11/16
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Alex Nederlof we need more info to triangulate the issue

alex@nederlof.com (JIRA)

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Jun 12, 2016, 5:26:01 AM6/12/16
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Alex Nederlof updated an issue
 

Thread dump created a few minutes after the update request
Change By: Alex Nederlof
Attachment: threaddump jenkins.rtf

alex@nederlof.com (JIRA)

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Jun 12, 2016, 5:27:02 AM6/12/16
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Alex Nederlof commented on Bug JENKINS-35229
 
Re: Plugin manager Updates never completes

Sorry, I forgot to upload the thread dumps! I added two as you can see. If there's any other information I can provide, please let me know.

alex@nederlof.com (JIRA)

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Jun 12, 2016, 5:27:02 AM6/12/16
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Alex Nederlof updated an issue

Thread dump, immediately after requesting an update of the plugins
Change By: Alex Nederlof
Attachment: threaddump jenkins immediate.rtf

alex@nederlof.com (JIRA)

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Jun 12, 2016, 5:28:01 AM6/12/16
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Alex Nederlof updated an issue
Change By: Alex Nederlof
Environment: Jenkins 2.6  and ,  2.7,  and 2.8  on Ubuntu.

o.v.nenashev@gmail.com (JIRA)

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Jun 12, 2016, 6:20:01 AM6/12/16
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Oleg Nenashev commented on Bug JENKINS-35229
 
Re: Plugin manager Updates never completes

Nothing in logs, to Updates check "completes" with failure.
There should be better logging in Jenkins at least

alex@nederlof.com (JIRA)

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Jun 12, 2016, 7:24:03 AM6/12/16
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I'm sorry to say that after the initial request, it logs nothing more than what I put in the description. I'm looking at the `logs/all` endpoint, in a window of 2 hours after the request.

o.v.nenashev@gmail.com (JIRA)

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Jun 12, 2016, 7:40:01 AM6/12/16
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Which logging level do you use? Maybe FINE could help

alex@nederlof.com (JIRA)

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Jun 12, 2016, 8:08:01 AM6/12/16
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Alex Nederlof edited a comment on Bug JENKINS-35229
{ { code} }
hudson.model.UpdateSite$Plugin ALL
hudson.model.UpdateSite ALL
winstone INFO
hudson.model.UpdateCenter ALL
org.apache.sshd WARNING
(default): INFO
{ { code} }

alex@nederlof.com (JIRA)

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Jun 12, 2016, 8:08:01 AM6/12/16
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wgracelee@java.net (JIRA)

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Mar 29, 2019, 6:47:03 PM3/29/19
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wgracelee updated an issue
 
Change By: wgracelee
Attachment: thread.txt
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wgracelee@java.net (JIRA)

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Mar 29, 2019, 6:49:02 PM3/29/19
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wgracelee commented on Bug JENKINS-35229
 
Re: Plugin manager Updates never completes

I recently had the same problem on one jenkins instance. It's running v 2.167.

On other instance running on same version, it didn't happen. Could I get some help on how to fix it?

The thread dump is attached as thread.txt (output of <jenkins_url>/threadDump)

 

Thanks.

julien.breda74@gmail.com (JIRA)

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Aug 6, 2019, 4:21:03 AM8/6/19
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I have the same problem using the release 2.176.1

I can't say if the problem is new since my recent update, since I didn't upgrade plugins for a while.

I have to instances of Jenkins, both on 2.176.1 :

  • the first one is checking updates whitout any problem. I could see that the called URL is /pluginManager/checkUpdatesServer.
  • the second one hangs on /pluginManager/checkUpdates. On this one the requested URL is /pluginManager/checkUpdates.

Why is the link different on these two instances of the same Jenkins release ?

When I change the requested URL on the second one to /pluginManager/checkUpdatesServer, all works fine and i can see the available updates.

alex@nederlof.com (JIRA)

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Aug 6, 2019, 11:01:02 AM8/6/19
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My problem was solved actually. Sorry, I forgot to close the issue.

It turned out it was downloading the options via the browser, instead of on the server (this is a setting, but I cannot find it anymore).

 

julien.breda74@gmail.com (JIRA)

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Aug 7, 2019, 9:32:06 AM8/7/19
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The use of checkUpdates or checkUpdatesServer depends on a configuration in /configureSecurity/ : Plugin Manager > Use browser for metadata download.

When unchecked, checkUpdatesServer is used, which solved my problem.
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