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In our environment, we can reproduce the issue by having the Admin user log into Jenkins, then add a user in Global Security. By doing that, the config gets updated with: <bindName> [USER_NT_USERName] </bindName> where [USER_NT_USERName] is the NT login name of the Admin. Immediately, no one can log into Jenkins and we receive the error message in the attached image. By removing the entry, <bindName> [USER_NT_USERName] </bindName>, users are able to log into Jenkins
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