Unable to release, unable to access my account

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Anna Karjakina

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Dec 11, 2021, 1:51:25 AM12/11/21
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Hi folks,

I'm afraid there's something wrong with my account and I need your help. 

We have a plugin release scheduled for today, but when I tried doing the regular "mvn release:prepare release:perform", it showed "[ERROR] Failed to execute goal org.apache.maven.plugins:maven-deploy-plugin ... 401 Unauthorized -> [Help 1]".

I checked, and I could not log in to https://repo.jenkins-ci.org/ui/login/ with my usual credentials ("Login has failed. Due to Incorrect username/password or locked user.").

Trying "Forgot Password?" to reset it also failed, saying that the user is not allowed to reset their password.

Now, I wanted to try to figure out if my account is there, but accounts.jenkins.io give me... 404. Did I miss anything? Did we change the way authentication works? 

And when I tried logging in at https://issues.jenkins.io/secure/Dashboard.jspa, it just endlessly asks me to enter the captcha.

I know that it used to work just a couple of months ago... Is it just me, or we had a major update? Is there anything that can be done to help?


Gavin Mogan

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Dec 11, 2021, 1:54:17 AM12/11/21
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security team has taken down accounts.jenkins.io and beta.accounts.jenkins.io as they are java apps until they have a chance to look at the log4j exploit in them.

As for your password, it was reset early September because of the confluence hack - https://www.jenkins.io/blog/2021/09/04/wiki-attacked/

Sadly, because of this perfect storm, your a little out of luck to reset your password till things are investigated and brought back up.

Gavin

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Anna Karjakina

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Dec 11, 2021, 2:08:03 AM12/11/21
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Thanks Gavin! That's my fault for not resetting the password on time.
Oh well, and that log4jshell one messed up a lot of things for us today, too.
I hope the investigation goes well, it seems that JREs should default trustURLCodebase to false everywhere.
Thanks for the info, as always!

Thanks,
Anna.

Jesse Glick

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Dec 13, 2021, 8:49:21 AM12/13/21
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As an alternative, you can consider https://www.jenkins.io/doc/developer/publishing/releasing-cd/ which does not require you to have any credentials beyond GitHub write access to the plugin.
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