JIRA Sign Up Issues

David Hodgkinson

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Jan 22, 2020, 9:52:48 AM1/22/20

to Jenkins Developers

Hi there,

When attempting to sign up for an account here: https://accounts.jenkins.io/signup in order to open a bug report with a plugin I get the following error:

HTTP ERROR 500

Problem accessing /doSignup. Reason:

    Server Error

Caused by:

javax.servlet.ServletException: javax.servlet.ServletException: javax.naming.NoPermissionException: [LDAP: error code 50 - no write access to parent]; remaining name 'cn=outplaydave,ou=people,dc=jenkins-ci,dc=org'
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.Server.handle(Server.java:503)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
	at java.lang.Thread.run(Thread.java:748)
Caused by: javax.servlet.ServletException: javax.naming.NoPermissionException: [LDAP: error code 50 - no write access to parent]; remaining name 'cn=outplaydave,ou=people,dc=jenkins-ci,dc=org'
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:784)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:668)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:857)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1655)
	at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:215)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
	... 15 more
Caused by: javax.naming.NoPermissionException: [LDAP: error code 50 - no write access to parent]; remaining name 'cn=outplaydave,ou=people,dc=jenkins-ci,dc=org'
	at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3162)
	at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3100)
	at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2891)
	at com.sun.jndi.ldap.LdapCtx.c_createSubcontext(LdapCtx.java:812)
	at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_createSubcontext(ComponentDirContext.java:341)
	at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.createSubcontext(PartialCompositeDirContext.java:268)
	at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.createSubcontext(PartialCompositeDirContext.java:256)
	at javax.naming.directory.InitialDirContext.createSubcontext(InitialDirContext.java:197)
	at org.jenkinsci.account.Application.createRecord(Application.java:333)
	at org.jenkinsci.account.Application.doDoSignup(Application.java:245)
	at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117)
	at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734)
	... 39 more

Caused by:

javax.servlet.ServletException: javax.naming.NoPermissionException: [LDAP: error code 50 - no write access to parent]; remaining name 'cn=outplaydave,ou=people,dc=jenkins-ci,dc=org'
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:784)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:668)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:857)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1655)
	at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:215)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.Server.handle(Server.java:503)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
	at java.lang.Thread.run(Thread.java:748)
Caused by: javax.naming.NoPermissionException: [LDAP: error code 50 - no write access to parent]; remaining name 'cn=outplaydave,ou=people,dc=jenkins-ci,dc=org'
	at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3162)
	at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3100)
	at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2891)
	at com.sun.jndi.ldap.LdapCtx.c_createSubcontext(LdapCtx.java:812)
	at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_createSubcontext(ComponentDirContext.java:341)
	at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.createSubcontext(PartialCompositeDirContext.java:268)
	at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.createSubcontext(PartialCompositeDirContext.java:256)
	at javax.naming.directory.InitialDirContext.createSubcontext(InitialDirContext.java:197)
	at org.jenkinsci.account.Application.createRecord(Application.java:333)
	at org.jenkinsci.account.Application.doDoSignup(Application.java:245)
	at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117)
	at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734)
	... 39 more

Caused by:

javax.naming.NoPermissionException: [LDAP: error code 50 - no write access to parent]; remaining name 'cn=outplaydave,ou=people,dc=jenkins-ci,dc=org'
	at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3162)
	at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3100)
	at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2891)
	at com.sun.jndi.ldap.LdapCtx.c_createSubcontext(LdapCtx.java:812)
	at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_createSubcontext(ComponentDirContext.java:341)
	at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.createSubcontext(PartialCompositeDirContext.java:268)
	at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.createSubcontext(PartialCompositeDirContext.java:256)
	at javax.naming.directory.InitialDirContext.createSubcontext(InitialDirContext.java:197)
	at org.jenkinsci.account.Application.createRecord(Application.java:333)
	at org.jenkinsci.account.Application.doDoSignup(Application.java:245)
	at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117)
	at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:668)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:857)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1655)
	at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:215)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.Server.handle(Server.java:503)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
	at java.lang.Thread.run(Thread.java:748)

Any help would be appreciated, thanks.

Marky Jackson

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Jan 22, 2020, 9:54:07 AM1/22/20

to jenkin...@googlegroups.com

Currently there is an issues being worked on with LDAP

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Olblak

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Jan 22, 2020, 11:35:31 AM1/22/20

to Jenkins Developers ML

Hi David,

Thanks for reporting this, It seems the problem is not gone.

I give it another look

---

gpg --keyserver keys.gnupg.net --recv-key 52210D3D

---

To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-dev/40942B1A-174A-41C9-9F9D-29D2A45C4E82%40gmail.com.

Tim Jacomb

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Jan 23, 2020, 3:24:57 PM1/23/20

to Jenkins Developers

Hi David

That should be fixed now (I was able to create an account after deploying the fix)

Thanks

Tim

To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-dev/2025203d-eeb7-47c4-8369-82931bc953c2%40www.fastmail.com.

Tim Jacomb

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Jan 23, 2020, 3:26:47 PM1/23/20

to Jenkins Developers

p.s. thanks to all involved,

Oleg, olblak, halkeye, tyler and daniel and anyone I missed :)

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