could not open input file: symfony

[Kody Whitt]

Hi all,

I have some hung jobs that are causing some issues in AToM. I found a thread previously on how to clear the jobs with the command line. I had sent the command php symfony jobs:clear to our IT guys and asked them to run it in the command line but they sent back a email saying that the command did not work and returned this message: could not open input file: symfony

[Dan Gillean]

Hi Kody, 

The only time I've seen this error occur is when the Symfony command is being executed in the wrong place. 

Since Symfony is a build component of AtoM, all command-line tasks in AtoM (i.e. all those prefaced by php symfony) need to be run from AtoM's root installation directory. If you've followed our recommended installation instructions, this is typically /usr/share/nginx/atom. 

Ask your IT team to change directories first, and I suspect the command will run. If not, please let us know! 

Cheers, 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

On Tue, Oct 27, 2020 at 11:20 AM Kody Whitt <klw...@email.vccs.edu> wrote:

Hi all,

I have some hung jobs that are causing some issues in AToM. I found a thread previously on how to clear the jobs with the command line. I had sent the command php symfony jobs:clear to our IT guys and asked them to run it in the command line but they sent back a email saying that the command did not work and returned this message: could not open input file: symfony

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