[error] 1039#1039:

[samuel araujo]

[error] 1039#1039: *790 FastCGI sent in stderr: "PHP message: Could not connect to 127.0.0.1:4730" while reading response header from upstream, client: 172.19.6.46, server: _, request: "POST /index.php/tribunal-de-justica-do-estado-do-acre-2/edit HTTP/1.1", upstream: "fastcgi://unix:/run/php7.4-fpm.atom.sock:", host: "192.168.51.117", referrer: "http://192.168.51.117/index.php/tribunal-de-justica-do-estado-do-acre-2/edit"

Dear colleagues, I have the following error in editing

[Dan Gillean]

Hi Samuel, 

Thank you for sharing the error message from the logs. However, we may need a bit more information to be able to suggest next steps. 

A few questions for you: 

What version of AtoM are you running - it is helpful to know the full version number listed in Admin > Settings. I am guessing it is 2.7.0 or higher, since I see you are using PHP 7.4... is that correct? Did you follow our recommended installation instructions for your version? If no, what have you changed (e.g. different operation system, database, PHP version, Elasticsearch version, webserver, etc)?

Does your installation meet the recommended minimum hardware requirements for your version? For example, in the 2.7 documentation we recommend: 

• Processor: 2 vCPUs @ 2.3GHz
• Memory: 7GB
• Disk space (processing): 50GB at a minimum for AtoM’s core stack plus more storage would be required for supporting any substantial number of digital objects.

See: https://www.accesstomemory.org/docs/2.7/admin-manual/installation/requirements/#minimum-hardware-requirements

My initial theory is that your attempts to edit are somehow exhausting the system resources (perhaps the available memory?), causing the connection to be lost. If you have less than 4GB of RAM available, then my first suggestion is to increase the available memory to see if it resolves the issue. 

Next - are you using Nginx as your web server? If yes, have you used the recommended configuration block from the installation docs? See: 

• https://www.accesstomemory.org/docs/latest/admin-manual/installation/ubuntu/#nginx
  

And similarly, did you set up the recommended PHP pool for PHP-FPM? See: 

• https://www.accesstomemory.org/docs/2.7/admin-manual/installation/ubuntu/#php-fpm
  

Hopefully once we have more information, we can offer further suggestions. 

Cheers, 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

On Wed, Aug 2, 2023 at 1:48 PM samuel araujo <samuelbra...@gmail.com> wrote:

[error] 1039#1039: *790 FastCGI sent in stderr: "PHP message: Could not connect to 127.0.0.1:4730" while reading response header from upstream, client: 172.19.6.46, server: _, request: "POST /index.php/tribunal-de-justica-do-estado-do-acre-2/edit HTTP/1.1", upstream: "fastcgi://unix:/run/php7.4-fpm.atom.sock:", host: "192.168.51.117", referrer: "http://192.168.51.117/index.php/tribunal-de-justica-do-estado-do-acre-2/edit"

Dear colleagues, I have the following error in editing

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[Mohamed vall]

If I installed Ubuntu 18-04–6 64bits on my virtuelle box watch dependencies and documentation should I use that’s make me use Atom ?

To view this discussion on the web visit https://groups.google.com/d/msgid/ica-atom-users/CAC1FhZ%2BraAb67PapAmCOAyoxFf7OZe6QyVp-bX5oXWRE_p6_Og%40mail.gmail.com.

--

IT

[Dan Gillean]

Hi Mohamed, 

AtoM is intended to be used as a public facing application on the web, installed on a server. If you are trying to install Atom on a personal computer, then please refer to my last reply to you on a different thread, where I suggested you look at our Vagrant box instead. See: 

• https://groups.google.com/g/ica-atom-users/c/JOUC6Ri2VLE/m/meKqG0UJAQAJ
  

The current version of AtoM (2.7) expects Ubuntu 20.04. See: 

• https://www.accesstomemory.org/docs/2.7/admin-manual/installation/ubuntu/
  

We also list the other recommendations and dependencies here: 

• https://www.accesstomemory.org/docs/latest/admin-manual/installation/requirements/
  

So: if you have an 18.04 Ubuntu image running on VirtualBox:

• You can maybe AtoM 2.7 but there might be issues - instead, you should use Ubuntu 20.04
• You can install AtoM 2.6 instead - see the documentation here. However, this is an older release, meaning it does not have as many bug fixes, security patches, enhancements, and new features as the latest 2.7 version. 

My suggestions are: 

• If you are just trying to test AtoM on a personal computer, then use the  Vagrant box  - all the dependencies are handled for you, so it is much simpler. 
• If you are trying to create a production-ready, public facing AtoM installation on a server for your organization, then I strongly recommend that you use Ubuntu 20.04 as recommended, so you can install the latest version of AtoM (release 2.7.3)

Cheers, 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

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