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It is possible that the default time parameters on the display page are just outside of when the last data was updated - can you try using the date range filter on the page to broaden the scope to a whole month or more, to see if data is in fact displayed? I know I regularly encounter this when loading the sqldump of demo data for local testing - because the most of the sqldump's creation/modification dates haven'tt changed since at least 2015 when we last updated our sample data set, I have to remember to add a broader time range in the date range search to actually see results with that data on the Description updates page.Hi Elizabeth,Strange. There is nothing that should have changed with the Description updates module from version 2.3.0 to 2.3.1 - in our minor releases we tend to only include bug fixes and the like.I hope that's what it is! Let me know if not and I will try to reproduce the issue on my end.Cheers,
On Wed, Apr 12, 2017 at 5:07 PM, <elizabet...@mcgill.ca> wrote:
Hello All,We are testing out our new installation of AtoM (2.3.1, upgrade from 2.3.0) and I am trying to understand how results in the Description update option of the Admin menu are generated.We currently have about 200 archival descriptions in the system, several archival institutions, and a couple of authority records, most of which were added over the past week, but no results are generated when using the 'Description update' menu item. I have tried a number of search options but the list beneath "Browse newest additions" remains steadfastly empty. There are no errors in the web log and no errors on the page itself. Is there a critical data field which we are not populating, or a background job which must be activated ?Many thanks.
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Have you tried creating a test record and then checking the Updates page to see if it shows up? It would be good to establish whether the whole page is broken, or whether it is just specifically records prior to the upgrade that are not displaying. I couldn't tell from your original post if the new records were created since the upgrade or not.
There shouldn't be any special setting you need to turn on to see results here. We use MySQL's auto-populating timestamp fields to capture creation and modification dates I believe. While these shouldn't be lost during an upgrade, I suppose it is possible? If you are creating new records *since* the upgrade and still not seeing anything in the page, that is more concerning. I will try to reproduce in my local 2.3 test instance and get back to you, and see if our developers have any theories.
Regards,
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Finally, have you tried any of the basic maintenance tasks that we generally recommend when first encountering issues? Such as:
Do any of these tasks fail? If so, how/what do they say?
Sorry to throw a wall of ideas at you. I've not seen this before, and figure we should just work through some of the common catch-all issues and eliminate them as possibilities if possible - and beyond that, we'll need more information about your particular environment to be able to offer further suggestions.
Regards,
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You might try that, and then try repeating a test to see if new descriptions start showing up on the Updates page.
Given the history of your site and your further information about the CSV imports, it does sound unlikely that this is related to data corruption - at least that is one big mess we don't have to dive deeper into for the time being.
I'll wait to see what else you discover, and see if I can garner further ideas from our team.
Regards,
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