Unable to regenerate a finding aid when status error

[Cindy]

Hello,

We have a fonds that has a status error under finding aid(see screenshot below), when we tried to generate a new finding aid and it doesn't start the job.

The atom-worker is working as we are able to generate finding aid for other fonds.

We are on version 2.7.3.

Any help would be appreciated.

Thanks,

[pieters...@gmail.com]

Hi Cindy

 

Did you check the Job logs? You can view a full report there and it should tell you the error.

 

Groete / Regards

Johan Pieterse

082 337-1406

 

From: ica-ato...@googlegroups.com <ica-ato...@googlegroups.com> On Behalf Of Cindy
Sent: Wednesday, 08 January 2025 16:32
To: AtoM Users <ica-ato...@googlegroups.com>
Subject: [atom-users] Unable to regenerate a finding aid when status error

 

Hello,

 

We have a fonds that has a status error under finding aid(see screenshot below), when we tried to generate a new finding aid and it doesn't start the job.

The atom-worker is working as we are able to generate finding aid for other fonds.

We are on version 2.7.3.

 

Any help would be appreciated.

Thanks,

 

 

 

 

 

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[Cindy]

Thank you Johan for your speed reply.

When I click generate link, it just reload the page, and I see following in /var/log/nginx/access.log:
"GET /index.php/xyz-fonds/informationobject/generateFindingAid HTTP/1.1" 302 144 "https://archives-site-url/index.php/xyz-fonds "
"GET /index.php/xyz-fonds  HTTP/1.1" 200 45296 "https://archives-site-url/index.php/xyz-fonds"

There is no error in /var/log/nginx/error.log and no log from this 'job' when I run  journalctl -f -u atom-worker(I think because the job did not start).

Thanks,

[Johan Pieterse]

Hi Cindy.

Did you check the under Manage - Jobs option?

See screenshots 

Regards
Johan Pieterse
Archives and Heritage IT specialist
0823371406

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[Cindy]

Yes, here are other jobs ran this morning.

  

[Alejo Janin]

Hi,

Maybe the job got stalled. Did you try this? https://www.accesstomemory.org/es/docs/2.8/admin-manual/maintenance/common-atom-queries/#kill-a-specific-atom-worker-job

Alejo

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[Cindy]

Hi Alejo,

Thank you for the information!

I was able to get the job history by following the instruction. From the previous job:

Uploading finding aid

Finding aid uploaded successfully:  .../atom/downloads/xyz-fonds.pdf

Obtaining finding aid text...
Exception: Unable to execute INSERT statement. [wrapped: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'value' at row 1]

Looks like the file was uploaded but the job was failed at inserting text into database. 

After I removed the PDF file from downloads folder, when I click the generate link again, the job starts.

Thanks everyone!

Cindy