Question on popup asking if I trust a certificate

[Jack Ostroff]

For the past week or so, several times a day, with no pattern I can
determine, although I think it's mostly when using my Balsa email
client, but not tied to any particular activity, I get a popup titled
"[22928]@ffortso9 (gpgsm 00loger-fd 89 --server)"
---------------
Message

Do you ultimately trust
"CN=OISTE WISeKey Global Root GC CA
OU="OISTE Foundation Endorsed
O=WISeKey
C=CH"
to correctly certify user certificates?

With Cancel and Yes buttons.
---------------

ffortso9 is the PC's name, and I assume 22928 (which is different each
time) is the process ID. I have not yet managed to do a "ps" when the
pop=up is displayed, to see if I can confirm what program is generating
it.

As far as i can tell, this is a legitimate certificate, but I can't
figure out why I would explicitly be asked if I trust it, as I did not
explicitly install it myself. It does seem to have been installed as
part of the ca-certificas package, and I thought those got installed as
trusted.

Am I being appropriately or overly paranoid about this? Is there some
Fine Manual I have missed reading?

Thanks for any suggestions.

Jack

[HartfordLUG]

I put this question into my own personal AI and this is what it gave me. Let me know if this works.

Rudy

The popup you're seeing is a trust prompt for a digital certificate. It's likely caused by

your system not trusting the root CA (Certificate Authority) that issued the certificate. The

certificate itself appears to be legitimate, but it's being presented in a way that requires

manual confirmation.

Here's what might be happening:

1. Your system has installed the `ca-certificas` package, which includes a set of trusted

certificates from various CAs.

2. One of these CAs is WISeKey Global Root GC CA (CN=OISTE WISeKey Global Root GC CA).

3. The certificate you're seeing is issued by this same CA (`ffortso9` is likely the hostname

or IP address of your system, and `00loger-fd 89 --server` might be a specific server or

service).

4. Since the CA that issued the certificate is not explicitly trusted by your system, it's

prompting you for confirmation.

This behavior is not necessarily related to your email client (Balsa) specifically, but rather

a general trust issue with your system.

To resolve this issue:

1. Check if the `ca-certificas` package was installed correctly and if all necessary

certificates were added to your system's trusted root store.

2. Look for any recent software or security updates that might have introduced new certificate

policies or changes to existing ones.

3. Verify that you haven't inadvertently blocked or removed trust for this specific CA in your

system's settings (e.g., Windows, Linux, or macOS).

It's not paranoia; it's a legitimate issue requiring attention to ensure the integrity of your

system and data.

To confirm what program is generating the popup, you can try running `ps auxww | grep

ffortso9` while the prompt appears. This should help you identify the process responsible for

presenting the certificate.

[Lisa Jolley]

I purchased a laptop with Linux Mint Cinnamon preinstalled. I knew there was an issue with being able to shut the laptop off before I bought it (intel), but I saw online that you can put it into hibernate mode. I just can't figure out how to do that. If anyone can help, please reply.

Lisa Jolley

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[HartfordLUG]

Hello Lisa,

Try this.

Rudy

1. **Enable Power Management**: Make sure Power Management is enabled in the Device Manager.

You can do this by:

* Opening the Terminal and running `sudo apt-get install pm-utils`

* Running `sudo updates-power-management` (this command will also update your package list)

2. **Hibernate Mode Settings**: You can enable hibernate mode using the following commands:

* Run `sudo pm-suspend --long` to put the laptop into sleep mode

* To wake up from sleep, run `sudo pm-resume`

3. **Update Your Package List and Installed Software**:

* Run `sudo apt-get update` to update your package list

* Run `sudo apt-get install hibernate-utils` (this will enable hibernation support)

4. **Check for BIOS Updates**: If you're still experiencing issues, check if there are any

BIOS updates available for your laptop's Intel processor.

5. **Disable the "Don't turn off my computer" setting**: You might have accidentally enabled

this setting when you purchased the laptop. Try disabling it:

* Open the Display Settings (usually found in System Settings > Display)

* Click on the three dots next to "Power button behavior"

* Uncheck "Don't turn off my computer"

If none of these steps work, please provide more information about your laptop and any error

messages you might be seeing. This will help me better understand your issue.

Additionally, you can try searching for tutorials or documentation specific to your laptop

model to see if there are any manufacturer-specific solutions that may help with shutting down

the laptop.

[Lisa Jolley]

I ended up restoring it to Sunday and the problem is fixed. I'm working with the retailer to see if I can hibernate it. Thank you for your suggested steps. I'll hang onto them just in case.

To view this discussion visit https://groups.google.com/d/msgid/hartfordlug/c8b97369-3ce2-47c3-a2a7-451fa9505fe4n%40googlegroups.com.

[Jack Ostroff]

Lisa,

On mailing lists such as this, if you start a new subject, it is important to do so by writing a new message.  If you reply to an existing message, most email readers with indent/thread your new message (even if you do change the subject) and anyone who is not interested in that other topic is likely to completely ignore your new message.

Jack

To view this discussion visit https://groups.google.com/d/msgid/hartfordlug/CAA3os6vj2z%3D%2BGZjsDkWfaE0OqJLFox6MhqCDZr%2B973q%3DzQ2siw%40mail.gmail.com.