Annotation Chart Limits

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Elsabe Matthee

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Mar 24, 2016, 7:00:03 AM3/24/16
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Hi Everyone

Stupid question, but I want to find out what the limitations are for the amount of points on one chart?

What basically happens is the chart works fine, but as soon as I go over 2030 points it gives me the error in the first picture: Object doesn't support property or method 'getTime'.

Just changing the date to an hour earlier which is one reading less the chart works perfectly.

I checked the SQL and there is no weird data coming through to the Chart.



Thanks in advance for your help.
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Daniel LaLiberte

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Mar 24, 2016, 2:31:36 PM3/24/16
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Hi Elsabe,

There is no known limitation in the AnnotationChart or the underlying ChartRangeFilter.  I would expect the problem is in the data.  You might be able use the JavaScript debugger to figure out what is in the Object that it is complaining about that doesn't support getTime.   If you can point us at a page that shows the problem, I can look into it.

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Elsabe Matthee

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Mar 29, 2016, 3:43:58 AM3/29/16
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Hi Daniel

Thanks for the reply.

I had a look again at what might cause the problem and have found that the maxJsonLength was to small for the amount of data. Once I set the maxJsonLength to be a bit bigger, the chart was working perfectly again.


Thank you for you help.
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