Gauge and Comparison charts intermittently disappear from my web pages?

20 views
Skip to first unread message

Daniel Rutschman

unread,
Mar 2, 2016, 11:59:46 AM3/2/16
to Google Visualization API
I never have a problem with my pie charts not showing on my web pages, but  the gauge and comparison charts disappear frequently. When this happens, the area on the page where the chart should be shown is just whitespace and no chart. Usually if the gauge chart quits working on one page then the comparison chart does too on the other page. (The two charts are using data from different tables, although from the same database.)  Also, sometimes, instead of the comparison chart I get a bubble chart!

I haven't changed anything in the coding on these web pages prior to when this happens. It's just seemingly at random. Sometimes the charts appear and are okay, and other times, poof, they're gone. I've checked to make sure my sql server is still providing the data for the chart to my web pages when this happens by echoing the data onto the pages while feeding it to Google Charts, and since the server is serving up the data, and the charts DO work perfectly sometimes, I'm reasonably sure there is nothing wrong in my coding for the web pages - although I'm a newbie to Google Charts - and somewhat to php - so maybe I'm missing something, but then how could the same code work one time, but then not work 5 minutes (or hours) later?

Any suggestions for me? Or any questions for me to clarify the issue or other details?

Thanks in advance for your help!

Sergey Grabkovsky

unread,
Mar 2, 2016, 12:37:40 PM3/2/16
to Google Visualization API

It sounds like you are experiencing the issues caused by caching and propagation delays of our latest release. These issues should fix themselves eventually (we suspect over the next few days). In the meantime, you can workaround it by explicitly specifying a version, such as '43' or '44' instead of 'current' or 'upcoming' as you currently do. If this workaround does not fix your problem, please post back with a code sample.

Please refer to issue #2185.


--
You received this message because you are subscribed to the Google Groups "Google Visualization API" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-visualizati...@googlegroups.com.
To post to this group, send email to google-visua...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-visualization-api.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-visualization-api/3cd971bd-cea7-49af-8b4d-379e645e4c09%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
--

unnamed.gif

Sergey Grabkovsky

Software Engineer

Google, Inc

gra...@google.com


Reply all
Reply to author
Forward
0 new messages