Retrieving Report Job errors using the PHP API

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Manish Saraf

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May 14, 2019, 1:46:55 AM5/14/19
to Google Ad Manager API Forum
Hi,

Earlier had an issue report, which was not fetching any data for the past few hours. The api call does not return control to calling script. it hangs on there.
Continuously received below message : 
[2019-05-14 04:50:25] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=176 requestId=864ecab6d83197ad1061ae29659213af server=ads.google.com isFault=0 faultMessage=
[2019-05-14 04:50:25] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11240668971 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
  
Now we are receiving NULL exception and does not return any data from API.

[2019-05-14 05:30:03] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getSavedQueriesByStatement responseTime=28 requestId=15f9ead0cd1e4b575d6cafef3fae1d22 server=ads.google.com isFault=0 faultMessage=
PHP Fatal error:  Call to a member function getResults() on null in /googleAPI/report.php on line 54

Could you please suggest.

admanagerapi...@google.com

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May 14, 2019, 2:18:01 AM5/14/19
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Hi Manish,

We have an ongoing issue with reporting in Ad Manager. We will let you know as soon as we have an update from our investigation.

Thanks,
Kevin Soriano, Ad Manager API Team
______________________________________________________________________
 An important reminder: v201805 has been deprecated.

 Give us your feedback:
     Feedback Survey

 Also find us on our blog and discussion group:
     http://googleadsdeveloper.blogspot.com/search/label/ad_manager_api
     https://developers.google.com/ad-manager/api/community

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Manish Saraf

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May 15, 2019, 1:56:09 AM5/15/19
to admanagerapi...@google.com, Google Ad Manager API Forum
Hi,

After many attempts report is getting failed and returns no data.
We are using v201811, Is issue resoved?

[2019-05-15 05:46:28] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=143 requestId=ceb574ffa721e22ffdff4f82dcadc098 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:46:28] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:46:58] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=170 requestId=f1076491b30c18fa0ce7b98c5113a334 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:46:58] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:47:29] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=132 requestId=096c98fd4e98d688dd41bd8577682788 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:47:29] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:47:59] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=143 requestId=2d6d182a437abc7557509c26a7075f56 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:47:59] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:48:29] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=150 requestId=8faf306c82fe6dcced76e29a4701e8dd server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:48:29] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:49:00] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=147 requestId=6c467e02867726af82885dddb0455397 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:49:00] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:49:30] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=28 requestId=bf412c587903477c00c845778f2144d5 server=ads.google.com isFault=0 faultMessage=
Report failed.


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admanagerapi...@google.com

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May 15, 2019, 3:19:24 AM5/15/19
to google-doubleclick...@googlegroups.com
Hi Alok,

Based on our Ads status dashboard, Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. We'll get back to you once this issue has been resolved for all users.


Thanks,
Kevin Soriano, Ad Manager API Team
______________________________________________________________________
 An important reminder: v201805 has been deprecated.

 Give us your feedback:
     Feedback Survey

 Also find us on our blog and discussion group:
     http://googleadsdeveloper.blogspot.com/search/label/ad_manager_api
     https://developers.google.com/ad-manager/api/community

On 05/15/19 13:55:54 manish....@gmail.com wrote:
Hi,

After many attempts report is getting failed and returns no data.
We are using v201811, Is issue resoved?

[2019-05-15 05:46:28] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=143 requestId=ceb574ffa721e22ffdff4f82dcadc098 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:46:28] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:46:58] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=170 requestId=f1076491b30c18fa0ce7b98c5113a334 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:46:58] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:47:29] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=132 requestId=096c98fd4e98d688dd41bd8577682788 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:47:29] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:47:59] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=143 requestId=2d6d182a437abc7557509c26a7075f56 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:47:59] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:48:29] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=150 requestId=8faf306c82fe6dcced76e29a4701e8dd server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:48:29] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:49:00] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=147 requestId=6c467e02867726af82885dddb0455397 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:49:00] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:49:30] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=28 requestId=bf412c587903477c00c845778f2144d5 server=ads.google.com isFault=0 faultMessage=
Report failed.


admanagerapi...@google.com

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May 15, 2019, 3:28:17 AM5/15/19
to google-doubleclick...@googlegroups.com
Hi Manish,


Based on our Ads status dashboard, Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. We'll get back to you once this issue has been resolved for all users.

Thanks,
Kevin Soriano, Ad Manager API Team
______________________________________________________________________
 An important reminder: v201805 has been deprecated.

 Give us your feedback:
     Feedback Survey

 Also find us on our blog and discussion group:
     http://googleadsdeveloper.blogspot.com/search/label/ad_manager_api
     https://developers.google.com/ad-manager/api/community

On 05/15/19 13:55:54 manish....@gmail.com wrote:
Hi,

After many attempts report is getting failed and returns no data.
We are using v201811, Is issue resoved?

[2019-05-15 05:46:28] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=143 requestId=ceb574ffa721e22ffdff4f82dcadc098 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:46:28] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:46:58] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=170 requestId=f1076491b30c18fa0ce7b98c5113a334 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:46:58] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:47:29] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=132 requestId=096c98fd4e98d688dd41bd8577682788 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:47:29] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:47:59] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=143 requestId=2d6d182a437abc7557509c26a7075f56 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:47:59] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:48:29] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=150 requestId=8faf306c82fe6dcced76e29a4701e8dd server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:48:29] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:49:00] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=147 requestId=6c467e02867726af82885dddb0455397 server=ads.google.com isFault=0 faultMessage=
[2019-05-15 05:49:00] DFP_REPORT_DOWNLOADER.INFO: Report job ID 11242067183 has status IN_PROGRESS. Sleeping for 30 seconds before polling again for report status.
[2019-05-15 05:49:30] DFP_SOAP.INFO: networkCode=34230109 service=ReportService method=getReportJobStatus responseTime=28 requestId=bf412c587903477c00c845778f2144d5 server=ads.google.com isFault=0 faultMessage=
Report failed.


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