MySQL Instance Stuck in Update & Can't Create new MySQL Instances

[Ryan Frankel]

We tried to upgrade our MySQL instance from a 4CPU to 8CPU machine and it has been "spinning' for over 15 hours. Also, when we try to create any new MySQL instances we get "Could not complete the operation." 

Basically, our MySQL databases are completely down, with no way to delete the old one or create new ones from the console GUI.

[Ryan Frankel]

We still can't create or destroy any SQL instances. We were investigating moving our infrastructure to GCP. Granted we would have "support" but it seems unfortunate to have over 24 hours of downtime right off the bat. 

Has anyone else experienced this with the web interface? 

[Kamran (Google Cloud Support)]

Can you please email me your project ID and the name of affected Cloud SQL instance?

[Ryan Frankel]

Will PM.