Console showing "Instance is being updated. This may take a few minutes.", but more than 1h and DONT STARTS!

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Marcio Dorimar

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Feb 22, 2019, 10:56:38 PM2/22/19

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Console showing "Instance is being updated. This may take a few minutes.", but more than 1h and DONT STARTS!

What can i do?

Julie (cloud platform support)

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Mar 21, 2019, 4:19:31 PM3/21/19

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Thanks for reporting this, I apologize for the delay. For issues of this nature please reach out though your support channel or file an issue tracker to receive assistance as it may be possible to restart the instance manually. If the issue is not resolved/occurs you can try restarting the instance and failing that, please specify which operations were triggered which resulted in the stuck update and I will try to recreate your issue.

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