What should I do if instance hangs and does not respond?

[Илья Вайсер]

"Updating The instance will become available in a few minutes, but for now you can view information about it."

I see it more than a day. All control buttons are disabled.

What to do in this case?

[Marilu (Cloud Platform Support)]

Hello Илья Вайсер,

When having some browser issues, you can try accessing your Cloud Console on incognito mode or a different browser. 

If the issue persists, you might try a different computer on a different network.

Are you still experiencing this issue?

Marilu

[Илья Вайсер]

You will not believe. But this is not a browser problem. This is a Google Cloud issue.

The database was unavailable for more than 24 hours. And it's scary.

среда, 26 апреля 2017 г., 19:48:14 UTC+3 пользователь Marilu (Cloud Platform Support) написал:

[Marilu (Cloud Platform Support)]

Hi Илья Вайсер,

On a private message, can you provide your project ID and the name of the Cloud SQL instance, so I can further investigate this issue?

Also, let me know what kind of changes you make and how did you make them?

As per you previous reply, it appears that the issue is not happening anymore.

Marilu