SQL db down while backing up data

[Sarthak Shah]

Hi, we have cloud sql automatic backup scheduled daily between 4-7 but today while the backup was taking place the DB shuts down and we got a DB connection error for 1 hr between backup time frame.

Can you please help me to understand it.

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[yananc]

Hi,

The issue seems to be specific to your project which requires more details to investigate. I suggest contacting Google Cloud Platform Support with your project information to further troubleshoot. Thank you.