Google cloudsql down for about 4 hours

[Ricky Li]

My Google cloudsql located in asia-northeast1 (IP: 35.187.194.229)  have down for about 4 hours. But nobody support for it. What I can do?

[Ricky Li]

My Google cloudsql located in asia-northeast1 ( IP: 35.187.194.229) have down for about 4 hours. But nobody support for it. What I can do?

[Ricky Li]

My Google cloudsql located in asia-northeast1 ( IP: 35.187.194.229  )have down for about 4 hours. But nobody support for it. What I can do?

[Irina (Google Cloud Support)]

I'm able to ping your Cloud SQL IP address. You might have been affected by known network connectivity issue in 'asia-norrtheast1' region which should be resolved by now and can be tracked on Google Cloud Status Dashboard [1].

If you think that this outage is not related to your case, provide any error message you see and other relevant information.

[1] Google Cloud Status Dashboard: https://status.cloud.google.com/incident/compute/17008

[Ricky Li]

I am able to ping it too. But it is a sql server. The php tell me got the following error:

Error!: SQLSTATE[HY000] [2013] Lost connection to MySQL server at 'reading initial communication packet', 

Irina (Google Cloud Support)於 2017年6月9日星期五 UTC+8下午10時16分37秒寫道：

[Ricky Li]

How to fix it. Just ping the IP? My php got the following error:
Error!: SQLSTATE[HY000] [2013] Lost connection to MySQL server at 'reading initial communication packet', system error: 0

Ricky Li於 2017年6月10日星期六 UTC+8上午7時35分05秒寫道：

[Ricky Li]

If everything OK, why I still complain about it?

If everything OK, why the cloudsql storage is zero ?

If everything OK, why the cloudsql still mark as "maintenance " for about 19 hours ?

Ricky Li於 2017年6月10日星期六 UTC+8上午7時40分03秒寫道：

[Ricky Li]

The " Google Cloud Status Dashboard " currently only trace the "mkpcdb-failover", But "mkpcdb" is down.

Ricky Li於 2017年6月10日星期六 UTC+8上午7時46分19秒寫道：

[Ricky Li]

Connect by my compute engine ( IP: 35.189.152.193 ) that have the access right. And got the following errror:

mysql -h 35.187.194.229 -u root -p
Enter password: 
ERROR 2003 (HY000): Can't connect to MySQL server on '35.187.194.229' (110)

Ricky Li於 2017年6月10日星期六 UTC+8上午7時50分25秒寫道：

[Ricky Li]

Attached with google cloud platform screen:

Ricky Li於 2017年6月10日星期六 UTC+8上午7時57分24秒寫道：