GAM Error Alias Print Failed: Query Invalid

[Fran Rodríguez]

Hi all.

Since 13 Feb 21:00 (CET) we started noticing errors using GAM on operations related to the full directory list. 

Those extractions were working uninterruptedly since months ago.

The error appears after receiving info from a random amount of users.

Example:

$ gam print aliases  nogroups
Getting all Users, may take some time on a large Google Workspace Account...
Got 12500 Users: aaa...@xxx.edu - ccc.dd...@xxx.edu   Alias Print Failed: Query (None) Invalid

$ gam print aliases  nogroups
Getting all Users, may take some time on a large Google Workspace Account...
Got 18000 Users: ffff...@xxx.yyy.edu - hhhh....@xxx.yyy.edu     Alias Print Failed: Query (None) Invalid

$ gam print aliases  nogroups
Getting all Users, may take some time on a large Google Workspace Account...
Got 500 Users: jjjj...@xxx.yyy.edu - llll...@xxx.yyy.edu Alias Print Failed: Query (None) Invalid

In the API console, we can see lots of erros on this methods:
 "ccc.hosted.frontend.directory.v1.DirectoryUsers.List"
 "ccc.hosted.frontend.reports.v1.ReportsUserUsageReport.Get"

Did anybody else noticed something similar ?

Thanks in advance.

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AVÍS DE CONFIDENCIALITAT

[Jay Lee]

What does:

gam version extended

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[Fran Rodríguez]

$ gam version extended

GAMADV-XTD3 6.32.05 - https://github.com/taers232c/GAMADV-XTD3 - pyinstaller
Ross Scroggs <ross.s...@gmail.com>
Python 3.11.2 64-bit final
Linux Ubuntu 20.04 Focal Fossa x86_64
Path: /home/fran.rodriguez/bin/gamadv-xtd3
Config File: /home/fran.rodriguez/.gam/gam.cfg, Section: DEFAULT, customer_id: my_customer, domain:
Your system time differs from admin.googleapis.com by 1 second
OpenSSL 3.0.8 7 Feb 2023
cryptography 39.0.1
google-api-python-client 2.77.0

admin.googleapis.com connects using TLSv1.3 TLS_AES_256_GCM_SHA384

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Fran Rodríguez
Service Operation
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[Ross Scroggs]

Google APIs that return long lists of items produce them in pages; each page of results contains a field nextPageToken

that is used to ask the API for the next page of results. Almost for sure what's going on is that Google is returning

an invalid nextPageTokenn and when it is passed to the API Google generates an error.

This has happened in the past when listing Chrome devices,

Ross

----

Ross Scroggs

Ross.S...@gmail.com

[Fran Rodríguez]

Hi Ross.

I've realized through another post (from Mitchell Hoffman), that downloading the list of users from the Admin console, also stopped working.

We will open a case with Google Support.

Thanks for your help.

Regards.

[Samuel]

Seeing Ross' message, I would say I have the same concern
Between each execution, I don't get the same number of counts
Even by going through  https://developers.google.com/admin-sdk/directory/reference/rest/v1/users/list?hl=en  with "try this method" on the google site, I was able to reproduce the error using the nexpage tokens, 

in my case the error is

{
  "error": {
    "code": 400,
    "message": "Invalid Input",
    "errors": [
      {
        "message": "Invalid Input",
        "domain": "global",
        "reason": "invalid"
      }
    ]
  }
}

Case opened since this morning