domain name change

[Zack Frangidakis]

Hi:

We have recently acquired a shorter domain name for the district. I have gone in and added our new domain in gsuite as an alias of our current domain. I have setup all of the mx records externally and mail is being routed correctly. After I added our domain to gsuite I noticed that it automatically went in and added the new domain as an alias for each mailbox which is fine. How can I go about the primary email of each account to each to the shorter domain? I know this can be done with GAM. I tried the following command as a test

gam update user jd...@longdomainname.org username jd...@shortdomain.org

It doesnt work I get an error 400 Invalid Input: primary_user_email - invalid.

Thoughts?

[Avrohom Eliezer Friedman]

I'll let the smarter more experienced ppl answer but if I had to guess - you would first need to remove shortdomain.org as an alias and add it as a secondary domain. If you don't do that jd...@shortdomain.org can't be made as a primary email

-----
Avrohom Eliezer Friedman
IT Director

Yeshiva Toras Chaim Toras Emes
305-944-5344 x222 (o)
305-494-2055 (cell)
aefri...@ytcteam.org

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[✉ Kevin Melillo]

The previous answer was correct.  You can only promote a secondary domain to a primary domain.  You can not do this with an alias domain.

Remove the alias, then add it as a secondary domain.  Then you will need to use GAM to either add this email address to each account as an alias, or rename each account to the new shorter domain.  Make sure you also do this for all groups in your domain.

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Kevin Melillo

Electronic Communications Analyst

Information Technology

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[mustapha ait taleb]

can he do That to all groups at once?

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[Zack Frangidakis]

So If I make my new shorter domain the primary can I just leave my chrome os mgmt licenses in the old domain?   Im reading the info on this page...

https://support.google.com/a/answer/6301932?hl=en

[Avrohom Eliezer Friedman]

You need to make it a secondary domain. 

-----
Avrohom Eliezer Friedman
IT Director

Yeshiva Toras Chaim Toras Emes
305-944-5344 x222 (o)
305-494-2055 (cell)
aefri...@ytcteam.org

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[Peter Smulders]

On Thursday, 19 July 2018 16:09:58 UTC+2, Zack Frangidakis wrote:

So If I make my new shorter domain the primary can I just leave my chrome os mgmt licenses in the old domain?   Im reading the info on this page...

https://support.google.com/a/answer/6301932?hl=en

This page states that you can not change your primary domain if you have Chrome device licenses.

With regards to multiple domains in general: first of all, you need to set up your 'alias' domain as a secondary, otherwise it will only be recognized by mail and DNS, but nothing else.

Next, there are a few options.

One is to promote your secondary (short) domain to primary. This will move all assets (mail, calendar, sites, whatever) that you had on the old domain to the new one. It will also perform a mass migration of your users from their current to the new domain. Since you have Chrome Device licences, this is not an option.

You can move users from one domain to another, however. This can be done in the Admin Console, but if you use GAM, you need to change the email and not the username:

$ gam update user john...@old.longdomain.com email john...@short.newdomain.com

For groups, same thing:

$ gam update group some....@old.longdomain.com email some....@new.shortdomain.com

There are several ways to do this for lists of users or groups; refer to Wiki pages on 'bulk' processing.

--peter

[Steve - DynTech]

Peter - you're partially correct but that page is slightly misleading (it doesn't say how to do it) in that you can't change the primary domain "from the Admin console" with Chrome licenses. It is possible with Google's help. I put together a doc with some tips when migrating and promoting domains. It's open for editing so please anyone contribute to its improvement. It's been a while since I updated it with anything meaningful.

NFTF: G Suite | Migrating and Promoting Domains