Google Classroom 403 Error

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Adam Thomas

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Feb 11, 2022, 7:46:35 PM2/11/22
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We've used GAM for years without issue and suddenly we are no longer able to remove students from Google Classrooms. We ended up doing a brand new install and now we are unable to many things. For example, we tried to create a course for a teacher (the teacher is authorized to be a teacher in Classroom) and we get this error message:

ERROR: 403: @UserCannotOwnCourse Please check that the user account exists. If you are attempting to create a course for another user, ensure that you are admin of their domain. - 403

The GAM we are using account is a super admin in the same domain as all users. Also, we have these classroom scopes:


We are using the latest GAM version (6.15).

We are really at a loss since we've never run into this issue before.

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Ross Scroggs

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Feb 11, 2022, 7:55:47 PM2/11/22
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Adam,

Contact me directly via Meet/Zoom.

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Ross Scroggs

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Feb 11, 2022, 8:07:35 PM2/11/22
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SAdam,

Verify this:

Verify that Classroom API is enabled.

  • Access the admin console and go to Apps -> Google Workspace - Classroom
  • Expand "Data access"
  • Check "Users can authorize apps to access their Google Classroom data."
  • Click "SAVE"
Ross

On Feb 11, 2022, at 2:03 PM, 'Adam Thomas' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:

Adam Thomas

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Feb 14, 2022, 12:09:09 PM2/14/22
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Hi Ross,

Thank you very much for the response! After some more digging and connecting with Google support, we've confirmed this is an issue with Google's API and not with GAM.

Thanks,

Adam

Brian Heironimus

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Feb 17, 2022, 4:35:05 PM2/17/22
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Hello,
I was having the same isse on the 15th.  It look like it is fixed now.
Brian

Adam Thomas

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Feb 17, 2022, 6:59:40 PM2/17/22
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Unfortunately, the issue is persisting for us. Google support has escalated it, but they don’t have any solution for us yet.

 

-Adam

 

From: 'Brian Heironimus' via GAM for Google Workspace <google-ap...@googlegroups.com>
Sent: Thursday, February 17, 2022 11:19 AM
To: GAM for Google Workspace <google-ap...@googlegroups.com>
Subject: Re: [GAM] Google Classroom 403 Error

 

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Ross Scroggs

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Jun 3, 2022, 10:24:53 AM6/3/22
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Greg,

Did you do the following?

Verify that Classroom API is enabled.

  • Access the admin console and go to Apps -> Google Workspace - Classroom
  • Expand "Data access"
  • Check "Users can authorize apps to access their Google Classroom data."
  • Click "SAVE"
Ross

On Jun 3, 2022, at 1:58 AM, 'Greg Welch' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:

I am having the same issue with GAM and creating a classroom.  Anyone has a solution so far?

Palma College Sixth-Form Studies S.L.
Carrer Can Veri 5
07001 Palma de Mallorca
Spain
Phone: 0034 971724083
C.I.F. B57806804
 
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Ross Scroggs

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Jun 3, 2022, 10:55:41 AM6/3/22
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Greg,

On looking back in the messages to see the error messages, i realized that if you hadn't authorized apps to access Classroom you'd probably get a different error.

Adam Thomas

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Jun 3, 2022, 11:01:34 AM6/3/22
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Hi,

For us, this ended up being an issue with the API on Google’s end. We had to get in touch with their support team and it took about a week but they eventually resolved it from their side. They never provided us with details about why it was happening, unfortunately.

Thanks,

Adam

On Jun 3, 2022, at 7:55 AM, Ross Scroggs <ross.s...@gmail.com> wrote:



Greg Welch

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Jun 3, 2022, 12:06:11 PM6/3/22
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Adam and Ross:
  Thanks, I will contact Google and see if they can fix it!  Thanks.

Regards

Greg


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