Service account authorization failed

295 views
Skip to first unread message

Bala Kumar

unread,
Sep 18, 2018, 8:15:12 AM9/18/18
to GAM for G Suite
Dear Support,

As per the instruction we installed GAM application.I'm getting an error "service account authorized failed " after we adding into admin console also getting same error. We reinstalled many time and I have a admin access. Kindly help me on this.


Appreciate your support.

Regards,
Bala Kumar.V 

Brad Buscher

unread,
Sep 18, 2018, 10:00:06 AM9/18/18
to GAM for G Suite
I am having the same issue today.  I was wondering if it was because I turned on 2StepV for my admin account.

Thanks Brad

Ross Scroggs

unread,
Sep 18, 2018, 10:14:20 AM9/18/18
to google-ap...@googlegroups.com
Brad/Bala,

What command are you executing to see this error? Show the command and the output.

--
You received this message because you are subscribed to the Google Groups "GAM for G Suite" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.
To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/5b564f5d-a2fd-4b15-a004-23b470141c35%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Brad Buscher

unread,
Sep 18, 2018, 10:18:27 AM9/18/18
to GAM for G Suite
>gam user b.....@.....8.org check serviceaccount
What I was trying to do before that was, when that failed I started looking into why it was failing

gam user e......@......8.org trash messages query older_than:2y doit maxtodelete 999999999



On Tuesday, September 18, 2018 at 9:14:20 AM UTC-5, Ross Scroggs wrote:
Brad/Bala,

What command are you executing to see this error? Show the command and the output.

On Sep 18, 2018, at 6:53 AM, Brad Buscher <bbus...@usd268.org> wrote:

I am having the same issue today.  I was wondering if it was because I turned on 2StepV for my admin account.

Thanks Brad

On Tuesday, September 18, 2018 at 7:15:12 AM UTC-5, Bala Kumar wrote:
Dear Support,

As per the instruction we installed GAM application.I'm getting an error "service account authorized failed " after we adding into admin console also getting same error. We reinstalled many time and I have a admin access. Kindly help me on this.


Appreciate your support.

Regards,
Bala Kumar.V 

--
You received this message because you are subscribed to the Google Groups "GAM for G Suite" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-manager+unsub...@googlegroups.com.

Ross Scroggs

unread,
Sep 18, 2018, 10:21:48 AM9/18/18
to google-ap...@googlegroups.com
Brad,

Do: gam user us...@domain.org check serviceacount
Follow the instructions to add the authorization; maybe another admin inadvertantly deleted the authorization.

To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.

To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.

Brad Buscher

unread,
Sep 18, 2018, 10:23:53 AM9/18/18
to google-ap...@googlegroups.com
Thanks Ross, I have done that twice already

Brad Buscher
Technology Director
Work: 316-542-3512
Mobile: 316-833-4623
http://www.usd268.org: 

Educating Minds, Connecting Hearts, Touching Lives.
BE A FRED




To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.
To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/5b564f5d-a2fd-4b15-a004-23b470141c35%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
You received this message because you are subscribed to the Google Groups "GAM for G Suite" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.
To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/4e8bfd6a-78b1-4298-9bfb-f16a5c9edb1d%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
You received this message because you are subscribed to a topic in the Google Groups "GAM for G Suite" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-apps-manager/ty-qT1zZ6Jc/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-apps-man...@googlegroups.com.

To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/DED704E5-BF78-4F06-ADC5-80EC88C88273%40gmail.com.

Ross Scroggs

unread,
Sep 18, 2018, 10:27:23 AM9/18/18
to google-ap...@googlegroups.com
Brad,

Was the authorization already there when you followed the instructions the first time? If not and you added the authorization, it usually takes seconds for the authorization to take effect, however some people report that it takes 15-30 minutes.

Brad Buscher

unread,
Sep 18, 2018, 10:29:55 AM9/18/18
to GAM for G Suite

Yes the Authorization was there in the admin Console. I have used it before. I removed it this morning and recreated it twice. last time was about 2 hours ago.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-manager+unsub...@googlegroups.com.

--
You received this message because you are subscribed to the Google Groups "GAM for G Suite" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-manager+unsub...@googlegroups.com.
To post to this group, send email to google-apps-manager@googlegroups.com.

--
You received this message because you are subscribed to a topic in the Google Groups "GAM for G Suite" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-apps-manager/ty-qT1zZ6Jc/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-apps-manager+unsub...@googlegroups.com.
To post to this group, send email to google-apps-manager@googlegroups.com.

Brad Buscher

unread,
Sep 18, 2018, 11:18:17 AM9/18/18
to GAM for G Suite
Ross,
  I am able to create users and those kind of things via GAM. but still get the FAIL message when checking service account

Ross Scroggs

unread,
Sep 18, 2018, 11:23:54 AM9/18/18
to google-ap...@googlegroups.com
Brad,

There are two independent authorization schemes: client and service account. Client authorization is used to manipulate users, groups, OUs, etc. Service account authorization is used to manipulate things that belong to users: files, calendars, messages.
Can you turn off 2SV for the admin account and see if it starts working?

To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.

To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.

Brad Buscher

unread,
Sep 18, 2018, 11:31:40 AM9/18/18
to GAM for G Suite

Ross,

That had no effect perhaps my service account is not set up correctly.

--
You received this message because you are subscribed to a topic in the Google Groups "GAM for G Suite" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-apps-manager/ty-qT1zZ6Jc/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-apps-manager+unsub...@googlegroups.com.
To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.

--
You received this message because you are subscribed to the Google Groups "GAM for G Suite" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-manager+unsub...@googlegroups.com.
To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.

Martin Babíček

unread,
Sep 18, 2018, 2:47:53 PM9/18/18
to GAM for G Suite
It looks to me that authorization gets through if you WRITE all by hand instead of copy/paste. You cannot copy security string either, it has to be written by hand.

Dne úterý 18. září 2018 14:15:12 UTC+2 Bala Kumar napsal(a):

Bala Kumar

unread,
Sep 19, 2018, 5:53:40 AM9/19/18
to google-ap...@googlegroups.com
Hi Ross,
its working fine now.

Brad,
I found my problem is on while copying the scopes from the command prompt, it taking the some spaces in around and I tried to copied on notepad and we added on the admin console and re-run the command it got passed.


--
You received this message because you are subscribed to the Google Groups "GAM for G Suite" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.

To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at https://groups.google.com/group/google-apps-manager.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/ad89d815-a780-41b6-8a16-9c95f3b7a50d%40googlegroups.com.

For more options, visit https://groups.google.com/d/optout.


--
Regards,
V.Bala Kumar.
Reply all
Reply to author
Forward
0 new messages