Organization name broke when leaving Rippling

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Christian Holton

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Mar 10, 2025, 4:46:17 PM3/10/25
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We used to use Rippling but replaced it with BambooHR and JumpCloud.

Since then, every new user has had their organization name omitted. The main problem this causes is Company Name is blank for any app, e.g. Zoom, that pulls that info.

Here's the GAM info user output for someone prior to the swap:

Organizations:
    type: work
      name: PortX Inc.
      description: Full Time - Employee - Salary (FTE)
      location: 7525 Southeast 24th Street, Suite 510, Mercer Island, WA 98040
      costCenter:
      department: IT
      title: IT Operations Manager
      primary: True

This is the same command for a user created AFTER the switch:
Organizations:
    customType:
      description: Full Time - Employee - Salary (FTE)
      costCenter:
      department: IT
      title: System Administrator
      primary: True

Is this something I can fix with GAM? 

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Christian Holton, Sysadmin

(512) 486-9298 | christia...@portx.io

Ross Scroggs

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Mar 10, 2025, 4:56:23 PM3/10/25
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How are the users created?

Send me a Meet/Zoom invitation and we'll investigate.

Ross

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Christian Holton

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Mar 10, 2025, 4:57:32 PM3/10/25
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The users are created via BambooHR >> JumpCloud >> Google integration.

To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/CAJkvRS9rQF2PM1KpzDuzLiGm3ApD6gd2BgFSgF0cJ8MHn-Ghkg%40mail.gmail.com.

Ross Scroggs

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Mar 10, 2025, 5:00:34 PM3/10/25
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Send me a Meet/Zoom invitation.

Ross

To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/CAFKj9Rh4fX7wMV_SSQ3abh4VAy4Xt95CPXiE_F3oWLTYYqmALA%40mail.gmail.com.


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Ross Scroggs

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Mar 10, 2025, 5:20:53 PM3/10/25
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This can be fixed with GAM if you have a spreadsheet with the desired values.

You have to update all of the organization subfields in a single command.

Ross
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Christian Holton

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Mar 10, 2025, 5:34:30 PM3/10/25
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Can we set something up tomorrow? Also, is this something I'll have to run a script for everytime we hire someone new?

To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/CAJkvRS8Vd0TR8KMxAG6KdCbzQ4%3D4Hdzai4mNhjbC%2BKjqGqV0_Q%40mail.gmail.com.

Ross Scroggs

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Mar 10, 2025, 5:39:59 PM3/10/25
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I'm in California (PDT), tomorrow I'll be available after 8:00 AM until 11:30 AM.
There would seem to be some configuration issue with BambooHR and JumpCloud,
we can investigate that so a GAM command shouldn't be necessary.

Ross

To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/CAFKj9RhDOUcgWkymiQpCyFwdazWLpwqraL0EYDJ75q8XkywLyw%40mail.gmail.com.


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Christian Holton

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Mar 11, 2025, 12:33:26 PM3/11/25
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How does 10am sound? I'm in Seattle, so also PDT.

To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/CAJkvRS9cNvjHjqsfkhoyH1uF6pnQBSCsXv9ArouNYhtp8v__1Q%40mail.gmail.com.

Ross Scroggs

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Mar 11, 2025, 12:40:18 PM3/11/25
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10am works for me.

Ross
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Ross Scroggs



Christian Holton

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Mar 11, 2025, 12:48:55 PM3/11/25
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Just sent the invite

To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/A0B05976-47A3-4EA5-B169-A32A97B0D65A%40gmail.com.

Ross Scroggs

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Mar 11, 2025, 12:55:09 PM3/11/25
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I don't see the invite email
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Ross Scroggs



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