GAM report for users that have Gmail Offline turned on

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Bassel Massamiri

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Jul 11, 2023, 3:41:15 PM7/11/23
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Hello, 

Is there any way to export a report only for the users that have the Gmail offline feature turned on?

Thanks

Ross Scroggs

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Jul 11, 2023, 3:53:07 PM7/11/23
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Where do you set Gmail offline? Do you mean disable Gmail for an OU?

Ross

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Bassel Massamiri

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Jul 11, 2023, 3:55:18 PM7/11/23
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Let's say that Gmail Offline is allowed for Everybody , i need to get a report of users that they are using or activated the Gmail offline, is this even possible?

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Ian Crew

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Jul 11, 2023, 3:56:06 PM7/11/23
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Pretty sure Bassel is referring to https://support.google.com/mail/answer/1306849?hl=en

Cheers,

Ian

Ross Scroggs

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Jul 11, 2023, 4:00:57 PM7/11/23
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Where is this setting in the console?

Ross

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Ross Scroggs

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Jul 11, 2023, 4:05:23 PM7/11/23
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Ian,

Thanks, from the page you referenced:

If you're using Gmail with your work or school account, you can ask your admin to help change your settings

I'm still looking for where the Admin can set this.

Ross

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Bassel Massamiri

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Jul 11, 2023, 4:08:22 PM7/11/23
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Hi Ross,

Please Go to Apps> Settings for Gmail > User Settings > Gmail Web Offline



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Ian Crew

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Jul 11, 2023, 4:09:00 PM7/11/23
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See https://support.google.com/a/answer/7684186?hl=en for how to turn it on. (Menu ""and then"" Appsand thenGoogle Workspaceand thenGmailand thenUser settings.)

Ross Scroggs

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Jul 11, 2023, 4:11:55 PM7/11/23
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Bassel,

Thanks, those settings are not available in the API.

Ross

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Bassel Massamiri

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Jul 11, 2023, 4:13:01 PM7/11/23
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Thanks Ross


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