Recover Employee Email

[Praveen Subramaniyan]

How can this email account be recovered? The account is neither blocked nor suspended, but the user is unable to log in. Please advise on the recovery or troubleshooting process.  This is my organizational user email account.

[Ross Scroggs]

What does this show: gam info user block...@domain.com

Send me a private Meet/Zoom invitation and we'll investigate.

Ross

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Ross Scroggs

Ross.S...@gmail.com

On Jun 12, 2026, at 10:24 AM, Praveen Subramaniyan <prav...@virtualansoftware.com> wrote:

How can this email account be recovered? The account is neither blocked nor suspended, but the user is unable to log in. Please advise on the recovery or troubleshooting process.  This is my organizational user email account.

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[Praveen Subramaniyan]

Hi Ross,

The account is now working normally and the issue has been fixed. Thank you for your help and for offering to investigate.

Best regards,

Praveen Subramaniyan

To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/448CBE0A-433D-43C8-B646-6F34F19FEAC7%40gmail.com.