Getting Extension Information

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dbmct

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Apr 13, 2021, 11:05:14 AM4/13/21
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I am trying to run 

gam print chromeappdevices appid apdfllckaahabafndbhieahigkjlhalf apptype hostedapp todrive

as a test to see if I can see all of the devices with drive installed on them, but I keep returning
Getting all Chrome Installed Application Devices in Google Workspace account (may take some time on a large account)...
Got 0 Chrome Installed Application Devices...

I can see when I run 
gam print chromeapps todrive

that I should expect 2946 osUserCount so I would expect to see at least some of the devices.

Any idea what I may be doing wrong?

Ross Scroggs

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Apr 13, 2021, 11:47:07 AM4/13/21
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This seems to be a API limitation.

Enter these values and click execute:
customer: customer/C03kt1xyz
appID: <AppID>
appType: HOSTED_APP

You only get values for AppIDs where deviceBrowserCount is greater than 0

I think that Jay commented that this is  known issue.

Ross

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Dianne Dunlap

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Oct 12, 2023, 8:40:29 AM10/12/23
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Hi!

So I did try the api - it no longer likes the syntax "customer: customer/C03kt1xyz" and seems to prefer "customers/C03kt1xyz" [plural].  But even with that, it returns 0 results even on extensions which are force-installed and in existence.

Jay Lee

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Oct 12, 2023, 8:44:06 AM10/12/23
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Ross,

I don't think we've added a command to call:


Yet but it should help here.

Jay

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Ross Scroggs

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Oct 12, 2023, 10:04:58 AM10/12/23
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Ross Scroggs

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Oct 12, 2023, 10:23:58 AM10/12/23
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I'll add it.

Ross
----
Ross Scroggs


On Oct 12, 2023, at 5:43 AM, Jay Lee <jay...@gmail.com> wrote:

Ross Scroggs

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Oct 12, 2023, 1:19:57 PM10/12/23
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gam info appdetails android|chrome|web <AppID> [formatjson]

Advanced GAM 6.64.13


Ross
----
Ross Scroggs


On Oct 12, 2023, at 5:43 AM, Jay Lee <jay...@gmail.com> wrote:

Kit Gillingham

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Mar 20, 2026, 12:08:57 PMMar 20
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Hi Ross, 

Sorry for resurrecting this old thread but I'm trying to gather installation figures for the Android app com.cloudflare.cloudflareoneagent on Chrome devices.

The command: 

gam show chromeappdevices appId com.cloudflare.cloudflareoneagent apptype androidapp ou_and_children "/STANDARD"

It shows 0 results everywhere even though I know it's installed on 1000's of devices and forced installed for users. 

image.png

Regards 

Kit Gillingham

Google and Collaboration Technical Specialist

kit.gil...@rentokil-initial.com

Rentokil Initial


Group IT

Shared Services



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Ross Scroggs

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Mar 20, 2026, 4:23:59 PMMar 20
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Send me a private Meet/Zoom invitation and we'll investigate.

Ross
----
Ross Scroggs


On Mar 20, 2026, at 9:08 AM, 'Kit Gillingham' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:

Hi Ross, 

Sorry for resurrecting this old thread but I'm trying to gather installation figures for the Android app com.cloudflare.cloudflareoneagent on Chrome devices.

The command: 

gam show chromeappdevices appId com.cloudflare.cloudflareoneagent apptype androidapp ou_and_children "/STANDARD"

It shows 0 results everywhere even though I know it's installed on 1000's of devices and forced installed for users. 

<image.png>

Kit Gillingham

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Mar 23, 2026, 6:37:01 AMMar 23
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Thanks Ross, I have sent an invite for Wednesday at 3PM GMT.

Regards 

Kit Gillingham

Google and Collaboration Technical Specialist

kit.gil...@rentokil-initial.com

Rentokil Initial


Group IT

Shared Services


To view this discussion visit https://groups.google.com/d/msgid/google-apps-manager/3C67EDEA-3797-4C53-961A-2ECD48477526%40gmail.com.
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