Websites in Project Aren't Loading

[Tamara Pesquiera]

We have two websites in a project and neither of them are loading. Google suspended the account because of a denial of service attack (I don't even know what this is) and then I submitted an appeal, they gave us access again, our billing was due today so we paid that, but none of our websites are loading. 

The developer I am working with is not being of help and we need to get these sites back up. I called Google and they couldn't help and they directed me to this.

I refreshed the computing engine and nothing happened.

Can someone please help?

[Fady (Google Cloud Platform)]

Hello Tamara, 

Would you privately send me your project ID, and more information on how you are hosting your websites?  also the VM instance names if you are using GCE, and the websites domain names.