Hey Brad,
Google Groups isn't really the right place to look for 1-on-1 support, although I'm happy to provide some advice on things you can test for. Generally, a question like this should either be answered through opening a
support ticket, or through posting to
stackoverflow with enough information that somebody could begin to understand the problem.
In order to determine whether you're dealing with a
3xx redirect or a DNS redirect (CNAME record), you should run some commands which test the HTTP responses from
test.domain.com are in the 300-399 range, or whether there's a CNAME record on that domain.
You can run the following command to check the HTTP response status and headers for
test.domain.com:
curl -s -D - http://test.domain.com -o /dev/null
You can run the following command to check the zone file of the domain:
dig test.domain.com
I'll monitor this thread to see if you have any trouble with this, but keep in mind that in-depth 1-on-1 support isn't meant to be provided via this forum. Wishing you luck!