Rabbit hole of bugs with billing

Plumo

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Sep 4, 2015, 4:42:52 AM9/4/15

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Hello,

I started being charged for an old app with $0 quota. Tried disabling billing but get a server error. Then tried contacting support but the instructions to fill in fields for the support ticket are out of date - no longer match the billing interface.

Is there a direct email for billing support?

Ryan (Cloud Platform Support)

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Sep 4, 2015, 10:06:13 AM9/4/15

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Salutations Plumo,

This is best way to contact sales. Let me now if you have any issues.

Richard Baron Penman

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Sep 4, 2015, 9:07:48 PM9/4/15

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Hello,

that is the contact form I tried previously but the instructions to find the required ID's appears out of date.

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Ryan (Cloud Platform Support)

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Sep 11, 2015, 8:19:16 AM9/11/15

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The billing page has been updated, you should give it a look and see if it clearer now.

On Friday, September 4, 2015 at 4:42:52 AM UTC-4, Plumo wrote:

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