App Engine is down with 500 Internal Server Error

[Lawrence Mok]

Well besides my app is down, there's also a few pages by Google is down:

https://developers.google.com/appengine/community?csw=1

https://developers.google.com/appengine/docs/go/datastore/transactions

[Lawrence Mok]

all pages showing the following, which the report link is also showing the same message:

Error: Server Error

The server encountered an error and could not complete your request.

If the problem persists, please report your problem and mention this error message and the query that caused it.

[Lawrence Mok]

My app is up again but the following pages were still mostly 500 error, a bit unstable.

[Mos]

My application is still down. see: http://www.krisentalk.de

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[Lawrence Mok]

You have a nice custom error page with exploding thermometer :)

[Lawrence Mok]

my app is down again.

[Albert]

Mine was down for a few minutes. It's up now though.

[Patrick Carey]

Same here, multiple apps, all down for about 20 minutes but back up now.

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[Riccardo Carlesso]

Hi,

we are keeping an official thread at this address:

https://groups.google.com/forum/?fromgroups=#!topic/google-appengine-downtime-notify/2X9bpvuTby0

Riccardo

[Daniel Florey]

Unfortunately my app is still broken. Since a few days I get this error for multiple apps:

Uncaught exception from servlet

java.net.SocketTimeoutException: Timeout while fetching URL: https://accounts.google.com/o/oauth2/token

App-ID: floreysofteditey

(one of them)

Daniel

[Brandon Thomson]

Our alerting just tripped again, although it was down for a shorter period this time.

[Google Tasks Backup Moderator]

I have been seeing many timeouts retrieving OAuth tokens over the past few days, but now this error occurs for EVERY user request! 

My app tasks-backup is now unusable.

On 12 June 2013 00:01, Amy Zech <alz...@gmail.com> wrote:

Our apps are also still down. 

 

On Tuesday, June 11, 2013 9:36:35 AM UTC-4, Brandon Thomson wrote:

Our alerting just tripped again, although it was down for a shorter period this time.

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[Sumeet - Hermitage Softnet]

Hello Guys,

Till this morning my php app was running ,

i got few updates and deployed .. after that it is continuously giving me Internal server Error 500

Any Specific Solution

[Atif Gulzar]

Hi Guys,

We are facing the same issue. Our Application was running fine but after a small update (few static file) most of the calls returning 500. Following is the log trace 

1. 2015-03-20 17:52:59.077

   suspended generator _get_tasklet(context.py:329) raised InternalError(internal error.)

2. W2015-03-20 17:52:59.077

   suspended generator get(context.py:744) raised InternalError(internal error.)

3. E2015-03-20 17:52:59.078

   internal error.
   Traceback (most recent call last):
     File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.1/webapp2.py", line 1536, in __call__
       rv = self.handle_exception(request, response, e)
     File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.1/webapp2.py", line 1530, in __call__
       rv = self.router.dispatch(request, response)
     File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.1/webapp2.py", line 1278, in default_dispatcher
       return route.handler_adapter(request, response)
     File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.1/webapp2.py", line 1102, in __call__
       return handler.dispatch()
     File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.1/webapp2.py", line 572, in dispatch
       return self.handle_exception(e, self.app.debug)
     File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.1/webapp2.py", line 570, in dispatch
       return method(*args, **kwargs)
     File "/base/data/home/apps/s~bob-live/128.383018434102993204/logic/user.py", line 109, in wrapper
       fn(self, *args, **kwargs)
     File "/base/data/home/apps/s~bob-live/128.383018434102993204/handlers/ProfileHandler.py", line 42, in get
       p = profile_get(user)
     File "/base/data/home/apps/s~bob-live/128.383018434102993204/logic/profile.py", line 255, in profile_get
       profile_dict['heroes'] = hero_get_all_active(user_key)
     File "/base/data/home/apps/s~bob-live/128.383018434102993204/logic/hero.py", line 476, in hero_get_all_active
       hero_dicts.append(hero_to_dict(hero))
     File "/base/data/home/apps/s~bob-live/128.383018434102993204/logic/hero.py", line 428, in hero_to_dict
       hd['level'] = hero.get_level()
     File "/base/data/home/apps/s~bob-live/128.383018434102993204/models/hero.py", line 110, in get_level
       lvl, _, _ = self._hero_level_for_xp()
     File "/base/data/home/apps/s~bob-live/128.383018434102993204/models/hero.py", line 86, in _hero_level_for_xp
       static_hero_inst = StaticHero.get_key(self.staticHero).get()
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/ext/ndb/key.py", line 557, in get
       return self.get_async(**ctx_options).get_result()
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/ext/ndb/tasklets.py", line 325, in get_result
       self.check_success()
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/ext/ndb/tasklets.py", line 368, in _help_tasklet_along
       value = gen.throw(exc.__class__, exc, tb)
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/ext/ndb/context.py", line 744, in get
       entity = yield self._get_batcher.add_once(key, options)
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/ext/ndb/tasklets.py", line 368, in _help_tasklet_along
       value = gen.throw(exc.__class__, exc, tb)
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/ext/ndb/context.py", line 329, in _get_tasklet
       entities = yield self._conn.async_get(options, datastore_keys)
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/ext/ndb/tasklets.py", line 454, in _on_rpc_completion
       result = rpc.get_result()
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/api/apiproxy_stub_map.py", line 613, in get_result
       return self.__get_result_hook(self)
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/datastore/datastore_rpc.py", line 1609, in __get_hook
       self.check_rpc_success(rpc)
     File "/base/data/home/runtimes/python27/python27_lib/versions/1/google/appengine/datastore/datastore_rpc.py", line 1342, in check_rpc_success
       raise _ToDatastoreError(err)
   InternalError: internal error.

[Atif Gulzar]

Hi Sumeet,

Any success? 

On Friday, March 20, 2015 at 4:27:45 PM UTC+5, Sumeet - Hermitage Softnet wrote:

[Atif Gulzar]

Any Google developer here? My game is suspended for more then 3 hours. A reply would be appreciated. Thanks.

[Atif Gulzar]

Problem is solved by its own. But sad no response from Google yet. 

[Kaan Soral]

get used to it

on the bright side, it gets fixed on it's own, try to look at the bright side, it helps