Problem of "You do not have sufficient permissions to view this page"

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yccheok

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Aug 8, 2015, 1:04:30 PM8/8/15
to Google App Engine
Recently, I'm keep getting message of "You do not have sufficient permissions to view this page", when I try to browse through "API & auth" -> "Credentials"

I'm the only owner of my Google App Engine account. Hence, I feel strange of having such issues.

Is there anything I can do, to avoid such problem?

Thanks.


2015-08-09 01_01_12-Settings.png

Ben C

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Aug 9, 2015, 11:04:56 AM8/9/15
to Google App Engine
I have the exact same problem. I've tried creating projects, disabling all APIs except for the one I want (Google Maps), and even joining the free trial. I've had no problem with using Gmaps API before but that was quite some time ago. Can someone help?

Patrice (Cloud Platform Support)

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Aug 10, 2015, 10:13:59 AM8/10/15
to Google App Engine, Ben C
Hi to both of you,

If one of you could reply on this thread attaching a HAR file of the failed attempt, it would help us figure out what could be the issue here. If you need help in capturing a HAR file, I would suggest this. 

In the meantime, I've read that a customer who had the same issue as you managed to circumvent it by using the old console (appengine.google.com) instead of the newer one. This is not a fix, but it would let you work while we figure it out.

Also, you could try disabling your add-ons and extensions, maybe one of them is interacting weirdly with the console or the requests and is causing issues. If you find out this is the issue, please let me know which extension was the culprit.

Cheers

Patrice (Cloud Platform Support)

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Aug 10, 2015, 10:46:49 AM8/10/15
to Google App Engine, Ben C
Hi again,

Just since I didn't include this in my previous reply and there are concerns about this : if you do send me your HAR file, make sure you reply privately to my message, so as not to make the file publicly available.

From the arrow pointing down at the top right of my message, you can choose "reply privately to owner". Please make sure to reply that way. I'll still post the updates to the issue here, so that other people having the same issue can see the resolution.

Cheers

Jesse Scherer (Google Cloud Support)

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Aug 10, 2015, 12:37:48 PM8/10/15
to Google App Engine, Ben C
Hi all,

In order to help centralize communication I've created a "master" tracking issue: https://code.google.com/p/googleappengine/issues/detail?id=12242

I've asked Patrice to merge individual reports (there are about six at this point) into that issue once he's gotten all the information required. If you have filed a report you'll see it marked as duplicate. If you initially requested email, you will receive email updates from issue 12242 instead.

This is just to make sure you don't miss any updates, as eventually we'll have to let Patrice get some rest.

Thanks to everybody who has helped to pin this down.
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