Remove alias from the new *-hrd app to the old one after migration is completed to access old app

33 views
Skip to first unread message

Vladimir Prudnikov

unread,
Jul 9, 2015, 2:37:50 AM7/9/15
to google-a...@googlegroups.com

I just finished a migration for the old Master/Slave datastore app to the new High replication datastore and now I can't open the old app. All traffic redirects to the new app and admin console for the old app says the following:

This application is hidden by an alias.
The application snippetsapp-hrd has an alias that causes it to receive all traffic normally directed at this one. Unless you are looking for historical data, you probably want to see that application.


How can I remove this alias to access my old app? I still have data that was not migrated and I need to export/backup it. I didn't expected that I'll not have access to the old app and data after migration. Please help.

Patrice (Cloud Platform Support)

unread,
Jul 9, 2015, 11:39:39 AM7/9/15
to google-a...@googlegroups.com, v.pru...@gmail.com
Hi Vladimir,

As far as I know, you won't be able to change the alias for your application yourself. In this case, you'd need a dedicated channel with the Support team. If you have a support package (silver, gold or platinum) you can open a case with the support team as usual.

In the event you don't have a support package, you can still open a case by filling out this form https://support.google.com/cloud/contact/cloud_gae_ms_datastore_deprecation_form. A member from the support team will get in touch with you soon.

Cheers!
Reply all
Reply to author
Forward
0 new messages