Computing engine trial period expired

[Minh Nguyen]

Hello everyone,

I am new to this group so I just want to say hello to everyone.

I have Google Cloud Computing Engine trial period expired yesterday. When the trial period expired, my service is frozen.

I have upgraded to paid service today but still cannot access my server. Does anyone know why or experienced the same?

Any insight help would be appreciated.

Minh.

[Kamran (Google Cloud Support)]

Hello Minh,

After expiry of an account, the VM instances will be shutdown. In this case, after upgrading your account you will need to start them manually. Go to Google Cloud Console, find your VMs under Compute Engine -> VM instances and start them.

I hope this helps.

Sincerely,

[Jaybe Cindy]

Just putting this in for anyone who still has the issue after restarting the VM instance. 

You will also need to update your name record with the new IP address that Google Cloud assigns following your upgrade.  My email came back up, but not website.

Copy the new external IP (ephemeral) address from the Compute section (for the VM instance for the domain)

Go to Network Services > Cloud DNS and edit and past the new IP address into the A record, save.  (I stopped the VM instance before updating the A record, and restarted after, not sure if it was needed)

But it solved my issue and my website is back up.