Missing custom domain

[Richard Cheesmar]

Hi,

I had two custom domains on my setup. Now one is not there, the domain in question, www.emlakair.com is still working and pointing to the app engine code, but missing from the developers console

Please advise as I want to start using SSL asap.

Thank you

Richard Cheesmar

[Richard Cheesmar]

P.s. I have two different accounts as owners both accounts are mine?

Is this anything to do with verification using the search console?

[Richard Cheesmar]

Meant to say, in second post that I have two accounts that were both setup as owners of the project and the domain name www.emlakair.com has been verified, except I can't blooming see it...I have tried logging into the console with both accounts and still only see the other domain, not www.emlakair.com.

Now, I have recently setup an account on with Google's search console and both the same owners are specified for the account on their, has this got something to do with it perhaps?

Why is everything so frustrating with Google, can't you just make life a little bit easier please?

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote:

[Nick (Cloud Platform Support)]

Hey Richard,

It sounds like you're having a specific technical issue with the Custom Domains feature of the Developers Console. Such issues are best posted to stackoverflow.com, since this forum is meant for more general discussion of the platform. I'd advise you to post screenshots and relevant information such as the DNS records on your domain, when you make your post. We monitor there and there will surely be many other users interested in helping you find a solution. You can find instructions on how to set up a Custom Domain and SSL in our documentation.

[Christian F. Howes]

also note that just yesterday i noticed the same problem - turns out when my custom domains were mapped from google apps to the cloud console, only my primary domain made it.  i just had to use the console to add/verify the domain and then my settings mostly migrated.  i did have to re-attach my SSL certs to the second domain after i verified it (but the certs appeared once the domain was added).

hope that helps,

cfh

[Richard Cheesmar]

Nick,

I have posted it on Stackoverflow. Be good if someone from Google can help. It's Google's console and the domain was there one minute gone the next. I have been on to support at my domain host where my domains are managed and have them check and double check everything. Plus the domain is still redirecting to the app engine project so the fact that the domain has just disappeared from custom domains seems to be strange to say the least. Do you have any other reports of this error and the fixes?

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote:

[Richard Cheesmar]

Christian, did the re-verification cause downtime for your domain?

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote:

[Christian F. Howes]

My case was only for my test servers....i *think* that the domain
routing might have been OK, we noticed it when coming back to test
something under https which was not working until we re-verified and
re-connected the SSL certs.

cfh

[Richard Cheesmar]

Hmm, okay!

I have not even tried to setup the SSL yet as I am waiting for that domain to appear. It seems strange that no one from Google can figure this out! I mean the domain is actively redirecting to the app engine code, so it is obviously setup ok, just not appearing!

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote:

[Richard Cheesmar]

Ok, I just had to re-verify again. But why? It would be nice to get some answers as to why a custom domain falls of the face of the map without explanation, yet still manages to point to the app engine project code no problem?

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote:

[Nick (Cloud Platform Support)]

Hey Richard,

Without more information, such as your domain's DNS records, curl -v output of requests to your custom domain, to the appspot domain, screenshots of your console, more details of how you set up your custom domain, etc., it's not really possible to speak on what might be happening. Is it possible you could post the link to your stackoverflow question here?

[Richard Cheesmar]

Hi, Nick,

Well, the domain name appeared again after re-verification. The routing seemed to stay in tact the whole time, so the domain was always pointing to the app engine project. I had set the domain record as a CNAME record which had not changed since initial verification. So given that the routing was in tact and the DNS records had not changed I cannot think of anything that would of caused the domain to disappear from the customs domain panels. The only thing I did was to add these domains to the search console, which may have had an effect if the domain registry for the developers console and the search console are linked which is probable right?

In short, it all seems to be back up and running at the moment. However, there is one anomaly still remaining and that is the other custom domain www.catchamove.com is showing A and AAA records on the developers console, but www.catchamove.com is setup with a CNAME record on my DNS management system, but it is working at the moment.

Regards

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote:

[Richard Cheesmar]

Sorry, here is the link to the stackoverflow question

http://stackoverflow.com/questions/32910346/google-developers-console-missing-custom-domain/32913540#32913540

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote:

[Jeff Schnitzer]

Sounds like this problem:

https://groups.google.com/forum/#!searchin/google-appengine/whitelabel/google-appengine/PDcAUfWcjEM/ERQ__xTsiiQJ

There's a bit of bizarro behavior in the cloud console such that visible domains are tied to the user account that verified them - NOT global to the project. So every user who logs in will see a different set of domains. I'm sure there's a perfectly good historical reason for this but it feels like crazytown.

Most likely you were logged in with a different google apps account the first time.

We've found that the only solution to this is to pick an account to use for verifying and adding domains and ONLY use that one. We're have something like 40 whitelabeled stores (and growing) on our platform and you can imagine the potential trouble here.

Jeff

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[Richard Cheesmar]

Hi, Jeff,

If only that was the case. I have two google accounts that are related to the app engine project both owners and both me. I tried logging in with both accounts but the domain was still missing.

On Thursday, October 1, 2015 at 1:30:24 PM UTC+3, Richard Cheesmar wrote: