Process terminated because the request deadline was exceeded. (Error code 123)

[AntoineA]

We're seeing this right now on two different GAE projects, with all calls failing with the error Process terminated because the request deadline was exceeded. (Error code 123).

This has been going on for at least 45 minutes, since 12:14 EST. This kind of downtime is unacceptable. The Google status board shows all healthy. We tried restarting the instances, reuploading the codebase, etc, no success.

[Karl-Heinz Müller]

I see , I am not alone.

[Michael (Cloud Platform Support)]

Hi Antoine!

I was just checking in on this thread, are you still experiencing this issue? Does your application connect to CloudSQL instances in the us-central1 region?

Cheers!

On Wednesday, June 17, 2015 at 1:01:30 PM UTC-4, AntoineA wrote:

[Antoine Azar]

Hi Michael, thanks for following up. How can I find out where our CloudSQL instances are located? Also, as we were down for over an hour today, do you have recommendations in the future on what we should do?

Thanks,

Antoine

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[Michael (Cloud Platform Support)]

Hi Antoine,

Your CloudSQL instances will be located at the location you selected when creating the instance and if you did not specify the location, it is stored in the United States region. You find out more in the cloudSQL FAQ. In addition, if you set the Preferred Location for your instance (either at creation or by editing it later), your instance will follow your application to be as close as possible to reduce latency.

Unfortunately there's no current way to workaround a outage of the service.

Cheers!

On Wednesday, June 17, 2015 at 9:15:22 PM UTC-4, AntoineA wrote:

Hi Michael, thanks for following up. How can I find out where our CloudSQL instances are located? Also, as we were down for over an hour today, do you have recommendations in the future on what we should do?

Thanks,

Antoine

From: "Michael (Cloud Platform Support)"
Reply-To: <google-appengine@googlegroups.com>
Date: Wednesday, June 17, 2015 at 4:28 PM
To: <google-appengine@googlegroups.com>, Antoine Azar
Subject: [google-appengine] Re: Process terminated because the request deadline was exceeded. (Error code 123)

Hi Antoine!

I was just checking in on this thread, are you still experiencing this issue? Does your application connect to CloudSQL instances in the us-central1 region?

Cheers!

On Wednesday, June 17, 2015 at 1:01:30 PM UTC-4, AntoineA wrote:

We're seeing this right now on two different GAE projects, with all calls failing with the error Process terminated because the request deadline was exceeded. (Error code 123).

This has been going on for at least 45 minutes, since 12:14 EST. This kind of downtime is unacceptable. The Google status board shows all healthy. We tried restarting the instances, reuploading the codebase, etc, no success.

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