" Some of your projects are in violation of our Terms of Service. Click the button in the status column of the project to address the issue. "

[Venetsian Jakimov]

Hey,
Yesterday I tried to setup a test app but seems I used my paypal debit card which caused a violation (I didn't know it worked with regular credit cards only). I filed petition but got no response.
Today I tried to setup new project but it gives me "forbidden" error.
How can this be fixed? I need to get started since I have project in my hands that I want to host on the Google cloud.
Please let me know.
Venetsian.

[Patrice (Cloud Platform Support)]

Hi,

There is unfortunately not much to be done besides waiting for the relevant team to reply to you. 

You could start new projects on a different account and link a credit card on those projects, but for the account you had a violation on, you need to wait for the official response, we can't fast forward this.

Cheers!

[Venetsian Jakimov]

Hi Patrice,
I'm sorry but I desperately need to get my developers account reactivated so that I can start my development project. I don't have the option to use it with other Google account since I have all my stuff on this specific account which is my personal one.
Please let me know what can be done because this is simply madness :-)
I'm using Google's services since it began and I was really happy until now. I never had to contact support for anything but this seems to be a big problem for large corp as Google.
Venetsian,
Maiahost Support

[Patrice (Cloud Platform Support)]

Hi again,

I dug in to see what could be done to get this to go faster, considering your predicament. 

Short of opening a support ticket (if you have silver, gold or platinum packages, which, from your message, I infer you do not have), your best bet would be to reach the billing team here. Mention this thread if you want, but we will for sure need the following information in that form:

- project id

- confirmation and date of when you filled the petition

From there, the billing specialists will be able to handle this faster than I could. Apologies for the different hoops you need to jump into, but I cannot access billing information, so I cannot really move this forward.

Cheers!

[Venetsian Jakimov]

Hi Patrice,
Thank you very much for the assistance. I've contacted billing support as requested and hopefully they will be able to resolve this issue for me.
Thanks again.
Venetsian.