RDP Error

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Apurba Dutta

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May 17, 2018, 10:34:26 AM5/17/18

to Google App Engine

While taking remote access to our VM instance we are getting rdp error mentioned below and attached screenshot

An authentication error has occurred

The function requested is not supported

This could be due to Credssp encryption oracle remedition

what is the solution for this please suggest

Thanks in Advance

rdp-error.PNG

Digil(Google Cloud Platform Support)

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May 17, 2018, 5:20:38 PM5/17/18

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Hello,

By looking at the screenshot you have provided, the error message appears to be related to a recent policy change updated by the Microsoft. It also seems like a widely spread issue, affecting Windows Server instances regardless of their location or hosting platform. I have a seen a discussion thread in the Microsoft community where root cause analysis and workaround for this issue have been provided.

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