Load balancer issues

[Sonja Weis]

Hi, 

We are experiencing latency in our API. Does anybody know if there is also a load balancer issue in Europe?

From google cloud status:

We are experiencing an issue with L4 load balancers in us-west1-c. Multiple managed services relying on LB and located in this zone might be affected.

Thanks,

Sonja

[Tariq (Google Cloud Support)]

As per the Google Cloud Status Dashboard [1], there is no known load balancer issue in Europe currently. However, the issue may be isolated to your projects or instances, or it may be impacting a limited number of customers; hence, it is not listed on the dashboard [2].

It is worth mentioning that Google Groups is a place for non-technical how-to questions (where you're likely to find information like service status updates and release notes, and ranging from book recommendations to creative shortcuts) [3].

Since it appears that you found an indication of a potential load balancer issue, I would recommend you to report [4] the issue with Issue Trackers with all the details [5] (omitting PII/sensitive information).

On a different note, if you have any technical questions in future, you may consider reaching out to Stack Exchange sites [6] (e.g. Server Fault [7] or Stack Overflow [8]) where Google also participates that can help you find answers or troubleshoot problems.

[1] Google Cloud Status Dashboard: https://status.cloud.google.com

[2] What if I am experiencing an issue, but it is not listed on the dashboard?: https://cloud.google.com/support/docs/dashboard#what_if_i_am_experiencing_an_issue_but_it_is_not_listed_on_the_dashboard

[3] Discussions: Google Groups: https://cloud.google.com/support/docs/community#discussions_google_groups

[4] Create new Cloud Load Balancing issue: https://issuetracker.google.com/issues/new?component=187245&template=0

[5] Report Issues with Issue Trackers: https://cloud.google.com/support/docs/issue-trackers

[6] Ask Technical Questions on Stack Exchange Sites: https://cloud.google.com/support/docs/stackexchange

[7] Server Fault (A question and answer site for deploying and managing IT platforms): https://serverfault.com/questions/tagged/google-cloud-platform

[8] Stack Overflow (a question and answer site for programmers): https://stackoverflow.com/questions/tagged/google-cloud-platform