Not able to open the website

[Rahul Batra]

Hi

I had made my website using Google cloud console last year and with the free credits the website was up and running quite well.

The credits expired and the website went down for like one day. I changed my credit card details and enable it for billing.

Ever since that time, the website hasn't worked.

I have changed the updated IP address in the DNS settings as well.

Can anyone please help me.

[Karthick (Cloud Platform Support)]

Hello Rahul, 

It could be possible if your external IP from your instance was not reserved before stopping or restarting an instance, you will need to create a new A record and set the value to your current external IP address and  update the config in LAMP to make sure the current external IP is utilized. I would suggest you to follow this document on how to do this.  

If you still have the issue after following the document, I can able to investigate your project if you can provide me your project number, instance ID and the DNS name in a private message.