How long to wait for submitting a request for additional email quota

[Ryota Yamada]

My quota of the Recipients-Emailed is 100 and I have submitted for submitting a request for additional email quota in the link, "If your application needs to send more emails, you can submit a request for additional email quota."

My support package is Bronze.

Already two week has passed, I still could not have any reply, approval or deny, and message in the Dashboard is still "Your request for increased email quota has been received and is currently under review."

I wan to know how long to wait usually... I saw in the forum, ti's around a week...

Thanks.

 

[Vinny P]

On Sat, Jul 19, 2014 at 2:10 AM, Ryota Yamada <will...@willpowerdevelopment.com> wrote:

My quota of the Recipients-Emailed is 100 and I have submitted for submitting a request for additional email quota in the link

Already two week has passed, I still could not have any reply, approval or deny, and message in the Dashboard is still "Your request for increased email quota has been received and is currently under review."

I wan to know how long to wait usually... I saw in the forum, ti's around a week...

There's no specific time frame to wait. Usually it takes between 1 - 2 weeks, but it could take longer.

If you have a pressing need to send email, you should consider using the SendGrid integration: https://developers.google.com/appengine/docs/python/mail/sendgrid#send_an_email . You get a 25,000 emails per month free quota and it's easy to expand past that.

 

 

-----------------

-Vinny P

Technology & Media Consultant

Chicago, IL

App Engine Code Samples: http://www.learntogoogleit.com 

[Ryota Yamada]

Hi Vinny,

Thank you so much for your commenting. I will wait.

I am already using SendGrid. Also thanks.

Now, three weeks have passed and no reply.

2014年7月22日火曜日 13時53分07秒 UTC+9 Vinny P:

[Ryota Yamada]

Finally, I have permission to increase Email from Google, waiting 4 weeks. Thank you so much.

2014年7月25日金曜日 7時40分48秒 UTC+9 Ryota Yamada:

[Venkat Yuvaraj]

Hi,

I am still waiting for the quota increase.. It is 2 weeks past.. Should I wait longer or any email I should send ? I have submitted the email quota request and provided the justification.

-V

[Patrice (Cloud Platform Support)]

Hi Venkat,

Sending another email won't do much good. As you see from Ryota, it can take up to 4 weeks. As Vinny pointed out, the 1-2 weeks is the usual timeframe, it can take longer.

Cheers

[support]

Okay — Thank you Patrice….

do you know how much they will increase? but will wait longer to see if I get any happy news.

appreciate your help!-

-Venkat

[Patrice (Cloud Platform Support)]

Hi Venkat,

If I remember correctly, when you fill the form, you provide a number for the number of emails you want. I will assume that this is what will be granted?

I don't have visibility over the request you made so I can't tell you when it'll be done unfortunately. In the meantime you could look into using SendGrid if you need more quota now.

Cheers!

[support]

Hi Patrice,

I am not sure what’s going on….but looks like my email functionality alone is not working… but all other line of code works (like DB inserts etc) but just the Email part alone is not getting triggered.

try
{
$message = new Message();
$message->setSender("bk.do.n...@gmail.com");
$message->addTo($Email_From);
$message->setSubject(’Some Error Subject');
$message->setHtmlBody(“Some Desc");
$message->send();
} catch (InvalidArgumentException $e) {
// ...
}

Any issue with my account ? It was working perfectly yesterday evening though… and I didn’t make any changes.
-V

[support]

Here is the Error message:  But this email was working perfectly yesterday. I want users not to reply so I am using this email id…was there any reset done ?

Error: Sender (bk.do.n...@gmail.com) is not an authorized email address

[support]

I tried adding this email in the settings but getting an error.

[support]

I checked in the older version console but I see this email id as Active. but it is not showing in the new Dashboard UI and getting the error in adding. It was working yesterday though.

Begin forwarded message:

[support]

I checked here also.. it shows it exist..

[Alex Martelli]

The relevant docs are at https://cloud.google.com/appengine/docs/java/mail/#Java_Sending_mail

"""

For security purposes, the sender address of a message must be one of the following:

The Gmail or Google Apps Account of the user who is currently signed in

Any email address of the form anyt...@appname.appspotmail.com or anyt...@appalias.appspotmail.com

Any email address listed in Email API Authorized Senders found in the App Engine Settings page of the Developers Console

"""

Etc. These documented restrictions didn't use to be enforced by our software as deployed, but that just changed.

For "do not reply" purposes, I would recommend do.not...@appname.appspotmai.com (you have more

options if you're serving your app engine app from a Google Apps domain).

Alex

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[Alex Martelli]

The relevant docs are at https://cloud.google.com/appengine/docs/java/mail/#Java_Sending_mail

"""

For security purposes, the sender address of a message must be one of the following:

The Gmail or Google Apps Account of the user who is currently signed in

Any email address of the form anyt...@appname.appspotmail.com oranyt...@appalias.appspotmail.com

Any email address listed in Email API Authorized Senders found in the App Engine Settings page of the Developers Console

"""

Etc. These documented restrictions didn't use to be enforced by our software as deployed, but that just changed.

Just below this spot in the docs are the constraints about which emails can be added as "authorized senders",

constraints that have been documented but are now at last also being enforced.

Alex

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[support]

tried adding as nor...@bottlekast-1001.appspotmail.com but getting an error.

[Patrice (Cloud Platform Support)]

Hi Venkat

I think there was some confusion. According to the docs, you can send from any of the following:

-   The Gmail or Google Apps Account of the user who is currently signed in.
-   Any email address of the form anyt...@appname.appspotmail.com or anyt...@appalias.appspotmail.com.
-   Any email address listed in Email API Authorized Senders found in the App Engine Settings page of the Developers Console.

You don't need to add "nor...@bottlekast-1001.appspot.com", you can use it directly.

The same document, just a little lower, says the following about which email addresses can be added as Authorized Senders: "All email addresses on the Email API Authorized Senders list need to be valid Gmail or Google-hosted domain Accounts."

So it's normal that you can't add it, but you should not need to :).

Cheers!

On Thursday, August 13, 2015 at 2:37:34 PM UTC-4, Venkat Yuvaraj wrote:

tried adding as noreply@bottlekast-1001.appspotmail.com but getting an error.

Begin forwarded message:

Begin forwarded message:

Begin forwarded message:

 $message->setSender("bk.do.not....@gmail.com");

[Patrice (Cloud Platform Support)]

Sorry, made a little typo in my previous message. Should be "noreply@bottlekast-1001.appspotmail.com", not noreply@bottlekast-1001.appspot.com"

On Thursday, August 13, 2015 at 2:54:35 PM UTC-4, Patrice (Cloud Platform Support) wrote:

Hi Venkat

I think there was some confusion. According to the docs, you can send from any of the following:

-   The Gmail or Google Apps Account of the user who is currently signed in.
-   Any email address of the form anyt...@appname.appspotmail.com or anyt...@appalias.appspotmail.com.
-   Any email address listed in Email API Authorized Senders found in the App Engine Settings page of the Developers Console.

You don't need to add "noreply@bottlekast-1001.appspot.com", you can use it directly.

[support]

Today morning,

 I am getting an error “Connection Failed” with the blank page.

never had this before.

-V

[support]

now with this error…

MYSQL server has gone away. it was working till last night… suddenly intermittently getting the error...

-V

[support]

Here is plan I use:

Tier

D1

Pricing plan

Per Use

On Aug 14, 2015, at 7:55 AM, support <bottl...@gmail.com> wrote:

now with this error…

MYSQL server has gone away. it was working till last night… suddenly intermittently getting the error...

<PastedGraphic-2.png>

-V

[Ryan (Cloud Platform Support)]

Salutations Venkat,

We experienced intermittent connectivity issues with Google Cloud SQL beginning at Friday, 2015-08-14 03:28 US/Pacific. The issue should be resolved for all affected projects as of 08:35 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation.

[Venkat Yuvaraj]

Hi Ryan 

Still I am getting the error : please help.

[Venkat Yuvaraj]

Text Error : An error occurred trying to add authorized senders. This may occur if you lack sufficient privileges. Learn more

[support]

Hi,

I had this email ID do-not...@xxx.com previously and was working fine, but suddenly it stopped working after some intermittent error (Google Incident also is there).

you can see this entry in the old dashboard but now if I try to add that it’s not working. but If I have my account email id (xx...@gmail.com) then it’s working fine.

so I tried re-adding but getting an error:  An error occurred trying to add authorized senders. This may occur if you lack sufficient privileges. Learn more

so how do I add so I can send an email via PHP API (using the Cloud Mail) with do-not...@xxx.com as the Sender?

please help.

-V

[Patrice (Cloud Platform Support)]

Hi Venkat,

Again, according to our documentation, you need to have an email of the following form :

-   The Gmail or Google Apps Account of the user who is currently signed in.
-   Any email address of the form anyt...@appname.appspotmail.com or anyt...@appalias.appspotmail.com.
-   Any email address listed in Email API Authorized Senders found in the App Engine Settings page of the Developers Console.

As for which email can be added to the sender list :

All email addresses on the Email API Authorized Senders list need to be valid Gmail or Google-hosted domain Accounts. 

do-not...@xxx.com is probably not following this requirement.

Cheers!

[Venkat Yuvaraj]

Got it working finally ----- we don't have to add it manually --- I think the Mobile verification was not done before adding..now that I have done it's working..

(Not sure why it asked me twice to verify the cell phone verification code)

-V