Google Cloud Storage API, sometimes we get errors

[Armen Haroyan]

Hello

We have a SaaS based solution, many clients use the same code. But for 1 client we often get an error

'Could not load the default credentials. Browse to https://developers.google.com/accounts/docs/application-default-credentials for more information'

Any ideas why this can happen?

[Ani Hatzis]

Hello Armen,

if the code is the same, what else is different? Is the solution hosted in the same project and is the access to the same bucket? Is the authentication method different or the ACL of the bucket? Maybe you can share if Cloud Logging is showing more entries before the actual error.

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[Armen Haroyan]

Well that's the strange part, this means that sometimes the API returns errors, which means Google is having some internal errors.

[Kenworth (Google Cloud Platform)]

Hi Armen, a thread like this is off-topic for Google Groups, and should be posted to StackOverflow. While I'd like to help you, this isn't the place to do it. This forum isn't meant for specific 1-on-1 technical issues, but for general discussion of the platform and its services. With StackOverflow, which we also monitor, you'll be in touch with a much larger user-base of people who are going to help you, and in a format which is designed for that purpose. Check out our community support page for the list of tags we monitor.

If you suspect this is a defect on the platform, you can open a new public issue tracker as described in this article so that proper attention will be given to it.

Regardless of the platform used, It would be helpful to the community if you can provide more content to the issue like providing a piece of the failing code and answer to Ani’s questions.